Warranty Technician
Badger Meter

Job Info

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Why Badger Meter?


Badger Meter is a leading global water technology company, with a mission to preserve and protect the world's most precious resource. For more than 100 years, cities and businesses have utilized our innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean and resilient. Just like every drop counts, at Badger Meter every employee counts because our contributions have a lasting impact on the world!

Here at Badger Meter, we believe that our approach to diversity, equity, and inclusion is the very foundation of our success. Our commitment is reflected in our core values, where we strive to create an environment that celebrates differences, encourages innovation, and ensures that every voice is celebrated and appreciated.

We understand that a diverse team brings a variety of perspectives and ideas, which ultimately fosters creativity and excellence. Badger Meter provides opportunities for career growth and development for every employee by creating a supportive and inclusive workplace where they can make meaningful contributions while preserving the world's most precious resource.


What You Will Contribute:


Do you have a strong Mechanical aptitude, and are looking to step into a new position? Badger Meter is looking to hire a 1st shift Warranty Technician. The hours of this position are 6:00AM-2:30PM. This is a dynamic/hands on role, but also involves detailed computer and phone work as well. We will train the successful candidate for this position.

Badger Meter is a strong, stable company, that has been around for over 115+ years! Badger Meter has provided strong, stable financial growth, in turn providing employees with the opportunity to build long, successful careers. As a leading manufacturer of flow measurement technology, we offer employees many opportunities to help measure what matters, and protect the world's water and other precious resources.

The Warranty Tech position is responsible for incoming material processing of customer returns including the identification, storage, tracking, disposition and proper disposal when required. Additional responsibilities include processing of material associated with credit memos and product failure analysis of customer returns including testing and/or repair and determination of warranty eligibility. This position provides technical product support to customers, (external and internal; including, Engineering, Manufacturing, and Quality) as related to field returns and complaints. Main responsibilities include:

• Physical review of product to ensure RMI written is accurate to product received, and determination/assigning next steps/processes for returned product
• Warranty and failure analysis activities including tear down, testing, and documenting/reporting findings for returned product
• Material handling as required, in addition to auditing of aging returned material for disposal, and preparation of test and repair order material
• Verification of physical location of returned product, verification of material and credit memo accuracy, and preparation of material for transport to required plants
• Additional projects and tasks as assigned, including testing and calibration of meters, and ERP program transactions

Qualifications:

• 1 - 3 years' experience in a mechanical/technical role
• Data entry and other administrative experience
• Good mechanical aptitude and customer support/contact
• Ability to problem-solve and take corrective action after completing the root cause analysis
• 2 years of formal post-high school training, preferably an Associate's Degree or equivalent in Mechanical or Technical Field (Preferred)
• Ability to lift/handle packages up to 50 pounds

Competitive Total Rewards at Badger Meter:

• Competitive Pay
  
• Annual Bonus
  
• Eligible for Annual Pay Increases
  
• Comprehensive Health, Vision, and Dental Coverage
  
• 15 days Paid Time Off + 11 Paid Holidays
  
• Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!
  
• Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more
  
• Educational Assistance - Tuition Reimbursement up to $5,250
  
• Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage
  
• Health Savings Account (HSA) & Flexible Spending Account (FSA) options
  

An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the "EEO is the Law" poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

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