Video Telecommunications Specialist - Level II
ECS Corporate Services

Job Info

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ECS is seeking a Video Telecommunications Specialist - Level II to work in our San Antonio, TX office Please Note: This position is contingent upon [contract award].

Job Description:

We are seeking a proficient Video Telecommunications Specialist - Level II to join our team in San Antonio, TX. In this role, you will be responsible for designing, implementing, and maintaining video telecommunications systems to meet the organization's needs. If you have experience in video telecommunications technology, strong technical skills, and a dedication to providing excellent user support, we encourage you to apply.

• Work Days: Monday - Friday with occasional weekend and after hours support.
• Must be able to lift 35lbs regularly
• Must be able to move about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

Required Skills:

• Bachelor's degree and/or equivalency.
• IAT II or CCNA-Security, CySA+ (CySA+ is a CompTIA certification formerly listed as CSA+), GICSP, GSEC, Security+ CE, CND, SSCP
• Four (4) years of experience demonstrating the required proficiency.
• Current or past DHA support experience preferred
• Design and implement video telecommunications systems that meet the organization's needs.
• Ensure that all systems are configured to provide optimal performance and
• Configure and maintain video telecommunications equipment, including hardware and software components.
• Perform regular system updates and maintenance to ensure continued functionality and security.
• Provide technical support to users of video telecommunications systems, addressing any issues or questions they may have.
• Conduct training sessions to educate users on the effective use of video telecommunications tools and technologies.
• Monitor the performance of video telecommunications systems to identify and resolve issues promptly.
• Optimize system settings and configurations to enhance performance and user experience.
• Integrate video telecommunications systems with other IT and telecommunications systems to ensure seamless operation and interoperability.
• Collaborate with other IT professionals to coordinate system integrations and upgrades.
• Implement security measures to protect video telecommunications systems from unauthorized access and potential threats.
• Regularly review and update security protocols to maintain the integrity and confidentiality of communications.
• Maintain detailed documentation of system configurations, maintenance activities, and user support interactions.
• Generate reports on system performance, usage statistics, and any incidents or issues encountered.
• Coordinate with vendors for the procurement, installation, and maintenance of video telecommunications equipment.
• Manage vendor relationships to ensure timely support and resolution of issues.
• Stay updated on the latest advancements in video telecommunications technology.
• Propose and implement new solutions to improve the efficiency and effectiveness of the organization's telecommunications systems.
• Ensure that all video telecommunications systems comply with relevant industry standards and regulations.
• Implement best practices to maintain compliance and improve system reliability.
  
  

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.

General Description of Benefits

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