(USA) Senior Manager, Business Analysis and Insights
Walmart

Job Info

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What you'll do at

Position Summary...

What you'll do...

What the team does..

This role sits within the Fraud Strategy team, where you will play a key role in managing returns abuse and fraud on the ecommerce platform. This role will lead a team to execute on initiatives that drive positive impact across Walmart's bottom line. In addition, you'll be collaborating with multiple business, tech, and product teams to ensure success, reduce losses, and build a sustainable fraud prevention program.

We are seeking a highly skilled and experienced Risk Analytics Manager to join our team. The Risk Analytics Manager will be responsible for leveraging their analytical expertise and risk domain knowledge to drive cross-functional initiatives. They will be responsible for data mining, executing queries in SQL/BigQuery, creating and analyzing dashboards using Tableau (PowerBI is also acceptable), and providing risk exposure insights. The ideal candidate should have a strong background in risk management, possess excellent analytical and communication skills, and be able to work effectively across multiple time zones.

You'll make an impact by...

Strategy Planning:

• A key component of the role will be to develop various input and output metrics we will use to evaluate our progress, which will serve as the backbone of our reporting and analysis process. This role will also leverage strong data extraction skills to develop reporting deliverables, create ad hoc analyses, build dashboards on business results and performance, provide insights used to help business planning, and implement ideas for process improvement.
  
• Address ambiguous strategic questions facing the business and collaborate with leaders across Walmart to build business cases for new business initiatives.
  
• Ensure smooth execution of these initiatives across diverse cross-functional partners.
  

Special Projects and In-depth Analysis:

• Act as the primary point of contact for returns abuse team, offering insights into metric movements and trends and providing data-driven insights.
  
• Support decision-making by specifying requirements for developing analytic capabilities, platforms, pipelines, and metrics, and then use them to analyze trends and identify root causes.
  

• Lead and conduct ad hoc analyses, ranging from analyzing new patterns to identifying the root causes of revenue fluctuations.
  
• Work independently as the go-to person for day-to-day analytical needs.
  

You will bring...

• Utilize advanced analytics and risk domain expertise to identify and mitigate potential risks.
  
• Execute complex queries in SQL/BigQuery to extract and analyze data for risk assessment purposes.
  
• Perform data mining to identify trends, patterns, and potential areas of concern.
  
• Develop and maintain dashboards using Tableau (PowerBI is also acceptable) to track and visualize risk metrics.
  
• Collaborate with cross-functional teams, including Product, Tech, and Business, to drive initiatives and implement risk mitigation strategies.
  
• Provide risk exposure insights and recommendations to senior management and stakeholders.
  
• React quickly to urgent requests and work with shorter deadlines to address risk-related queries and concerns.
  
• Stay up-to-date with industry best practices, emerging trends, and regulatory requirements related to risk management
  

You'll sweep us off our feet if...

• You have 8-10 years of experience in Risk Analytics or a related role.
  
• BA/BS in Business, Analytics, or related field (or equivalent experience)
  
• Strong knowledge of ecommerce Risk and Fraud Management Principles and practices.
  
• 3+ years in eCommerce (preferably eComm Returns or Marketplace).
  
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
  

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.com

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $80,000.00-$155,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business, Analytics, Statistics, or related field and 4 years' experience in data analytics, project management, business, or related area OR 6 years' experience in data analytics, project management, business, or related area. 2 years' experience using intermediate functionality of Microsoft Office.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Statistical Programming Language, Supervising Associates, Working on cross-functional teams or projects

Masters: Business Administration

Project Management - Project Management Professional - Certification, Six Sigma Black Belt - Certification, Six Sigma Green Belt - Certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

"At Walmart, we get the opportunity to grow professionally and personally-all while improving how we work and what we deliver to consumers." - Lola, Project Analyst

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.

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