Career Area:
Engineering
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Work Shapes the World
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.
Job Summary:
Caterpillar Trimble Control Technologies (CTCT) is a joint venture between Caterpillar and Trimble whose purpose is to transform the way heavy equipment customers shape the world with solutions that differentiate Caterpillar and Trimble.
The Regional Specialist will be part of an international team providing external customer site verification and validation (V&V) for CTCT products. This position networks closely with CTCT internal product/project teams, as well as Caterpillar and Trimble product teams, to provide high-quality products to the earthmoving, paving, and mining industries. This hands-on role will leverage the experiences and training gained from previous grade control positions.
What You Will Do:
• Responsible for participating in risk identification processes with the wider product/project teams.
• Responsible for customer selection, visits, logistics, parts ordering, product training, feedback, issue resolution and documentation.
• Working with Cat and Trimble to identify appropriate customers for external V&V.
• Accountable for creating test plans regarding external customer machines and sites.
• First point of contact for identification and management of product issues from external customer sites
• Management of Trimble, Caterpillar and CTCT databases used in tracking product issues.
• Champion process efficiency projects related to risk-based testing.
Education Requirement:
4-year Degree in Engineering, Computer Science, or equivalent relevant experience (4 years)
What Skills You Will Have:
Accuracy and Attention to Detail:
• Evaluates and makes contributions to best practices.
• Processes large quantities of detailed information with high levels of accuracy.
• Productively balances speed and accuracy.
• Implements a variety of cross-checking approaches and mechanisms.
• Demonstrates expertise in quality assurance tools, techniques, and standards.
• Employs techniques for motivating employees to meet or exceed accuracy goals.
Analytical Thinking:
• Seeks discrepancies and inconsistencies in available information; explains variances.
• Organizes and prioritizes the sequence of steps to be taken to remedy the situation.
• Identifies many possible causes for a problem based on prior experience and current research.
• Quantifies the costs, benefits, risks, and chances for success before recommending a course of action.
• Approaches a complex problem by breaking it down into its component parts.
• Chooses among a diverse set of analytical tools according to the nature of the situation.
Decision Making and Critical Thinking:
• Differentiates assumptions, perspectives, and historical frameworks.
• Evaluates past decisions for insights to improve decision-making process.
• Assesses and validates decision options and points and predicts their potential impact.
• Advises others in analyzing and synthesizing relevant data and assessing alternatives.
• Uses effective decision-making approaches such as consultative, command, or consensus.
• Ensures that assumptions and received wisdom are objectively analyzed in decisions.
Technical Excellence:
• Advises others on the assessment and provision of all technical solutions.
• Engages appropriate subject matter resources to effectively resolve technical issues.
• Mentors others to enhance their technical competence and its application to achieve more effective technical solutions.
• Coaches others in promoting, defining, analyzing, and providing superior technical solutions to business problems.
• Provides effective solutions to moderate technical challenges through strong technical competence, effectively examining implications of events and issues.
• Assumes accountability for personal technical performance and holds others responsible for theirs.
• Experience with CAN/J1939, Ethernet, Cat ET and wireless communications, as well as machine control technical experience.
• Previous testing and validation experience with grade control products.
Additional Information
The primary location for this position is Peoria, IL
Domestic relocation assistance is available for this position.
This position may require up to 30% travel.
What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:
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