Technical Business Analyst
ACS Professional Staffing

Job Info

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• Location: Portland, Oregon
• Type: Contract
• Job #8063

Overview:

ACS Professional Staffing is looking for an employee to work remote with our client. This Technical Business Analyst 2 role provides technical business analysis support for small- to medium-sized business technology proposals and projects within the IT Project Management Office portfolio. Assignments are determined based on proposal or project needs and workload fluctuations. This position collaborates closely with a diverse range of internal clients, stakeholders, vendors, technical subject matter experts (SMEs), and other individuals with varying levels of technical comprehension. The manager, senior analysts, or lead analysts will provide guidance and support to this position. This full-time position is located in Portland, OR.

Responsibilities:

• Provide business analysis support and assistance, eliciting documents and managing requirements, to support the implementation of IT systems for a variety of internal clients implementing small to medium -sized projects, as per the organization's established System Life Cycle (SLC) process.
• Collaborate with senior or lead org analysts or manager to identify and plan business analysis work needed to meet project needs, which may include:
• Recommend the artifacts and level of detail for the business analysis effort, i.e. the analysis objective which supplies the technical team with information that assists in planning a system build.
• Recommend the business analysis approach to satisfy the analysis objective, including the specific tasks and deliverables.
• Collaborate with senior or lead org analysts or manager in planning the requirements gathering and elicitation strategy (e.g. techniques to be used, appropriate for the project type and the stakeholders involved).
• Identify and recommend resource levels needed to accomplish the business analysis work in accordance with the project schedule.
• Conduct preliminary analyses on proposals for IT systems.
• Work with business lines to understand their needs and identify their goals and objectives.
• Take ambiguous, high-level, and incomplete information about a business problem and synthesize it into a clear, concise scope statement.
• Assist business lines in developing a business case to justify an IT investment.
• Participate in market research to assist business lines in the viability assessment of existing products to meet customer needs.
• Provide technical teams with business requirements needed to select a technical approach to meet the business need.
• Work closely with internal client teams to provide technical business analysis assistance, which may include:
• Coordinate and facilitate planning and working sessions to elicit customer requirements. Guide and assist client teams through defining business requirements.
• Conduct user/stakeholder interviews, potentially including job shadowing and "day in the life" exercises.
• Review documentation on existing business processes and systems.
• Review regulations and policies to understand relevant compliance requirements and make recommendations.
• Analyze the gathered information to present an organized, coherent understanding of the business problem and the proposed solution.
• Analyze business processes and create current-state "as is" and future-state "to be" models, including conducting gap analyses.
• Review and make recommendations to align business processes with industry standards and best practices.
• Make recommendations to identify the product quality requirements needed to satisfy the customer needs, e.g. performance and availability.
• Establish and maintain bidirectional traceability from goals and objectives to detailed functional requirements.
• Evaluate and assess business process change impacts to help inform Change Management activities.
• Decompose high-level information into details and abstract up from low-level information to present a complete picture of the business need and description of how the proposed solution meets that need.
• Collaborate with technical team representative, senior or lead analyst, or manager (as needed) to translate customer needs into product requirements in sufficient detail for technical teams to implement. This work may include:
• Document detailed descriptions and specifications of user needs, business rules, functionality, and steps required to implement business solutions.
• Conduct collaborative exercises, e.g. user story mapping, to align users and technical teams on the meaning of requirements and the needed product.
• Draft a range of requirements documentation/artifacts, e.g. user stories, context diagrams, swim lane diagrams, non-functional requirements, as needed to define the solution.
• Collaborate with IT technical representative(s) in the development of test plans and acceptance criteria, traced to business and functional requirements. This work may include coordinating and facilitating test scenarios, User testing, etc.
• Review and validate requirements documentation with appropriate business and technology stakeholders.
• Collaborate with project team members and stakeholders to establish requirement priorities and resolve any requirement conflicts among various stakeholders.
• Elicit objective criteria from business users for the evaluation and acceptance of requirements.
• Collaborate and coordinate with requirements providers to reach an understanding of requirements.
• Conduct detailed reviews of requirements and obtain approval from appropriate parties.
• Facilitate the requirements documentation throughout the entire lifecycle of the project.
• Update requirements as they evolve throughout the system implementation.
• Track scope delivery and how delivered products provide business value.
• Follow established processes for managing scope change requests.
• Facilitate a shared understanding of the customer needs and technical solution between business users and project teams.
• Communicate effectively with and act as a liaison between a wide variety of technical and business teams and project stakeholders in a variety of settings.
• Develop and maintain productive relationships with business users, technical teams, and other project stakeholders.
• Present information effectively in a variety of formats, including Word documents, Excel spreadsheets, PowerPoint presentations, and Visio flowcharts.
• Schedule and attend vendor evaluation panels, as a non-voting, technical advisor, providing input and recommendations, as requested:
• Assist the Contracting Officer's Representative (COR) by distributing vendor bids to voting members of the identified federal vendor evaluation panel(s) and scheduling evaluation panel meeting(s) as requested.
• Assist in facilitating vendor evaluations by providing administrative assistance, such as preparing scoring material based on identified criteria.
• Participate as a non-voting project team liaison and technical advisor to an evaluation panel, responding to inquiries, providing technical input and recommendations.
• Assist project team to summarize the assessment, including justification of the recommendation.
• Work with the project teams and vendor awarded the contract to identify the gap/analysis work needed to implement the solution.

Requirements:

• A bachelor's degree in information technology/systems, business administration, or a closely related technical discipline is preferred.
• 7 years of experience is required with an applicable bachelor's degree.
• 11 years of experience is required without a degree or applicable degree.
• Experience should be consistent with the specific requirements of technical business analysis and information technology and progressively more technical in nature.
• Proficiency with Microsoft products, including Word, Visio, PowerPoint, Excel, and Outlook or similar.
• Technical interviewing skills that include:
• Functional/process interviewing in the business environment.
• The ability to facilitate groups through process design and requirements gathering sessions.
• Ability to communicate effectively with business and technical teams.
• Ability to develop and maintain effective client and stakeholder relationships.
• Strong technical writing skills and the ability to present information in various forms (verbally, in writing, visually, graphically).
• Proficiency with requirements modeling tools such as Jama or Sparx Enterprise Architect.
• Experience with System Life Cycle (SLC) processes.
• Experience with Traditional/Waterfall and Agile methodologies.
• Experience with custom development and COTS implementation projects.
• Some experience in project management and leadership.
• Background in writing technical designs and specifications.
• Energy/utility industry experience.
• Valid U.S. Driver's License is required.

Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.

Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.

ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

If you have any questions about the job posting, please contact recruiting@acsprostaffing.com

If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com

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