Sr. Specialist, Internal Communications & Channels (hybrid)
Becton Dickinson NA

Franklin Lakes, New Jersey

Posted in Manufacturing and Production


Job Info


Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

The Sr. Specialist, Internal Communications & Channels will be a member of the Corporate Communication team. Responsibilities will include helping manage the company's internal communications and channel strategy which will include a need for mastering the intranet's CMS (Content Management System), helping drive content governance and compliance, and managing a global group of content intranet editors. The role will also include supporting corporate enterprise initiatives, including but not limited to corporate award program planning and administration, and event planning support. Associate engagement is a key priority for the company, which is underscored by having the right tools, channels and communications for reaching and engaging associates.

Primary responsibilities

  • Day-to-day operation and management of the company intranet, including coordinating site managers and editors, providing training and CMS access, maintaining email distribution lists and Viva Engage community membership, initiating content audits, and monitoring for compliance to guidelines.
  • Manage the homepage to maintain a proper balance of content and tools, and well thought-through global navigation.
  • Monitor site analytics and lead projects for process and content improvements.
  • Partner with colleagues in liaising with and managing intranet vendor, including new upgrades and deployments.
  • Manage Help Desk/IT tickets assigned to intranet team.
  • Manage common administrative tasks in the intranet software, and partner with IT as appropriate.
  • Work closely with key stakeholders to understand their needs and involve them in planning and problem solving (including Communications, IT, HR, Risk and Legal, as well as executives and administrative staff)
  • Support the broader Corporate Communications team on enterprise initiatives, including event coordination, corporate award program administration, and content planning, development and amplification across a variety of channels/mediums.


Knowledge, skills and abilities
  • Strong attention to detail
  • Strong analytics skills
  • Excellent verbal and written communication skills
  • Excellent organizational and project coordination skills
  • Excellent interpersonal skills
  • Self-starter able to work independently to prioritize and manage multiple projects and deadlines in a dynamic environment with frequently changing priorities.
  • Creative team player who can work calmly and quickly in fast-paced environments.
  • Ability to handle sensitive and confidential situations with diplomacy.
  • Someone who is thoughtful, a good learner, good listener, well organized.


Minimum qualifications
  • Bachelor's degree in communication, Journalism, Marketing, Public Relations, Business or equivalent.
  • At least 3+ years related professional experience or equivalent via internship setting, with 2+ years implementing or managing web sites or intranets.
  • Background with Content Management Systems (CMS) required and Viva Engage preferred
  • Basic understanding of HTML
  • High degree of proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook, etc.).
  • Working knowledge of graphics tools (Photoshop) and collaboration platforms (SharePoint); graphic design and video editing experience a plus


For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

PDN

Primary Work Location
USA NJ - Franklin Lakes

Additional Locations

Work Shift



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