Sr Spec Menu Ops
CAVA

Job Info

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Sr. Specialist, Menu Operations

Company Profile:
At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

• Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
• Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
• Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
• Passion for Positivity: We greet each day with warmth and possibility.
• Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

Sr. Specialist, Menu Operations

Do you have a passion for operations and food? Do you enjoy thinking about ways to improve processes and experiences? Are you detail-oriented and enjoy fast-paced and hands-on work? If this is you, we want you to join our team! The Sr Analyst, Menu Operations role will be an integral part of the growing Restaurant Excellence team, where we are working to ensure CAVA's new menu items, menu simplification initiatives, and food innovation programs are easy for our restaurants to execute consistently. This role will be the primary Operations contact for menu-related tests and will coordinate testing as well as gather feedback by working closely with our Field Operations teams. The Menu Operations Specialist will be responsible for operationally refining these menu-related programs to prepare them for potential national rollout to our 300 restaurants.

This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position and such duties and responsibilities may change without notice.

What You'll Do:

• Own operational ease-of-execution perspectives and recommendations for proposed menu initiatives (including innovation, simplification, and renovation programs)
• Lead coordination of field testing for menu initiatives, including selecting restaurants, hosting kickoff meetings trainings, facilitating feedback roundtables and managing ongoing test communications
• Partner with field leaders and restaurant team members to gather qualitative and quantitative feedback for menu initiatives
• Work collaboratively with cross-functional partners (including Culinary, Brand, Supply Chain, Learning Development, Ops Integration, etc), restaurant teams, and/or external vendors throughout project lifecycles
• Leverage test data collected to provide actionable insights that balance business priorities with operations' ability to execute
• Ensure appropriate methodology, measurements, tools and quantitative techniques (e.g. data collection, time studies) are applied in menu initiative projects
• Confidently present learnings and recommendations to Leaders and Restaurant field teams
• Abide by policies and procedures that support the service mindset
• Manage timeline expectations within and across teams, deliver on our responsibilities accordingly
• Earn the trust of Team Members and Managers by consistently embracing CAVA's values
• Drive strategic roadmap and lead multiple operational initiatives from the concept phase to national launch
• Present program feedback throughout testing and use findings to make necessary adjustments for optimal national execution

The Qualifications:

• Located in the DMV Area
• 3 years of project management experience within restaurant, hospitality, or retail operations.
• Experience managing menu innovation, renovation, or simplification through an ops lense preferred
• Bachelor's Degree preferred
• A passion for food and customer service!
• Demonstrated experience of combining logical thinking and problem-solving skills to influence, improve, and optimize projects
• Strong interpersonal and influencing skills with the ability to navigate conflict through productive conversations
• Experience leading tests and fine-tuning programs for scalability
• Strong organizational skills with the ability to work independently, multi-task, and adapt to change in a fast-paced, rapidly growing brand
• Willingness to learn about all aspects of Operations, including frequently visiting CAVA restaurants, working in CAVA restaurants, and partnering closely with our Operations Field Teams
• Ability and willingness to travel up to 20% of the time

Physical Requirements:

• Ability to maintain stationary position to be able to operate a computer and other office equipment

Must be able to identify, analyze and assess details

• For certain positions, must be able to occasionally move or transport items up to 50 pounds

• Ability to communicate with others and exchange information accurately and effectively

• Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable

• Ability to work in a constant state of alertness and in a safe manner

What we offer:

• Competitive salary, plus bonus and long-term incentives*
• Early Wage Access!
• Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
• Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
• 401k enrollment with CAVA contribution
• Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
• Free CAVA food
• Casual work environment
• The opportunity to be on the ground floor of a rapidly growing brand
• All exempt and non exempt employees are eligible for benefits. Benefits are effective the 1st of the month following 30 days of service and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired.
• Please note that visa sponsorship is not available.
• The compensation range posted includes total cash.

*Indicates qualifying eligible positions only

CAVA - Joining "A culture, not a concept" As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position and such duties and responsibilities may change without notice.

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