Software Engineering Manager
The University of Chicago

Job Info

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Department
Provost Globus Software Engineering 1

About the Department
Globus (www.globus.org) is a sustainable, non-profit business within The University of Chicago delivering solutions to the research community worldwide. Globus develops and provides critical services that support scientific research for governmental, academic, and commercial organizations in a wide range of disciplines including life sciences, physics, and astronomy. We develop, operate, and sell commercial-quality, cloud-based software application and platform services used by 10s of thousands of researchers to manage their large-and growing-data management challenges. We have offices located at the NBC Tower in the heart of downtown Chicago, and remote employees who work from home.

Job Summary
As a Software Engineering Manager at Globus, you will lead a team of engineers, providing technical guidance while managing and growing the team to deliver robust platform services. As member of the product team, you will play a pivotal role in supporting scientists worldwide by delivering scalable and secure solutions for research data management and computation, and automation. The Globus platform is a hybrid solution that combines AWS-hosted orchestration services with installable applications, enabling seamless integration into customer environments. It offers a range of capabilities, including identity and access management, data transfer and sharing, and task automation, delivered as both software-as-a-service (SaaS) and platform-as-a-service (PaaS).

Leveraging your extensive expertise in software design, development, and engineering methodologies, along with strong management and communication skills, you will empower your team to architect new capabilities, maintain reliable operations, and contribute to the design of innovative products. In this role, you will lead and mentor a diverse team of engineers with varying levels of experience, while collaborating with other product teams to build a comprehensive suite of services across a broad range of technologies. Your responsibilities will span from contributing to product definition and strategy to hands-on coding, applying your versatile skill set to deliver solutions that meet customer needs effectively.

If you enjoy collaborative, innovative, mission-driven environments, Globus could be a great fit for you!

Responsibilities

• Architecture and High-Level Systems Design - provides technical leadership by translating product requirements and use cases into comprehensive end-to-end architectures and high-level system designs. Develops plans to convert business needs into well-structured applications, balancing user expectations, business goals, technical capabilities, industry trends, and time constraints.
• Engineering Management - defines high-level team objectives and oversees planning and execution through sprint planning, task assignments, and workload management. Ensures efficient team operations by managing bandwidth, facilitating cross-team coordination, and fostering collaboration when necessary.
• People Management - builds and leads a high-performing engineering team by recruiting, mentoring, and developing talent. Conducts regular one-on-one meetings with team members, sets goals, performs performance evaluations, and drives career growth and talent development initiatives.
• Design and Development - leads the design, development, testing, code review, documentation, deployment, and maintenance of high-quality software, including cloud services, REST APIs, and customer-installable applications. Establishes best practices in software development, driving initiatives across the engineering team to ensure the efficient and timely delivery of features.
• Cross-Functional Engagement - collaborates with functional partners to shape product strategy and roadmap.
• Supports customer-facing teams with training by sharing knowledge and expertise about Globus products, enabling them to effectively communicate product capabilities and value to customers.
• Partners with frontline support, professional services, and other product team members to provide technical guidance and assist in resolving customer support issues as needed.
• Manages employees by establishing annual performance goals, allocating resources, assessing annual performance, and determining individual merit, incentive and/or promotional increases. Provides technical oversight and develops standards, guidelines, and processes for application systems.
• Creates plans to translate business requirements into well-designed applications while balancing user and business needs, technical competencies, industry developments, and time constraints.
• Performs other related work as needed.

Minimum Qualifications

Education:
Minimum requirements include a college or university degree in related field.

Work Experience:
Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Experience:

• Technical leadership experience within an engineering team.
• Background managing engineering teams.
• Over 10 years of e programming expertise, including developing, debugging, implementing, and maintaining applications, with at least 5 years focused on building applications in Python.
• Extensive experience in the full software development lifecycle, including design, implementation, debugging, and maintenance.
• Background supporting production deployments for applications with a large customer base.

Technical Skills or Knowledge:

• Proven expertise in designing and building large-scale distributed applications.
• Demonstrated experience leading teams using Scrum or similar Agile methodologies.
• Proficient at working with product management to translate high-level requirements into detailed technical designs and specifications.
• Hands-on experience with cloud platforms, particularly AWS.
• Proficiency in SQL databases and their integration with applications.
• General understanding of building network applications and socket-level programming in C/C++.
• Familiarity with Linux system programming and operations.
• Basic understanding of Apache HTTP server configuration and operation.
• Knowledge of web security technologies, including OAuth2, OpenID Connect, and PKI.

Preferred Competencies

• Enjoys solving complex problems, transforming incomplete, conflicting, or ambiguous inputs into clear, actionable plans.
• Strong crisis management and leadership capabilities, maintaining composure under pressure.
• Excels at collaborative work with cross-functional teams, particularly in engineering and product environments, fostering consensus and alignment across teams.
• Possesses strong analytical and problem-solving skills to address challenges effectively.
• Communicates clearly and effectively through both verbal and written channels.
• Capable of working independently, balancing competing priorities, with meticulous attention to detail.
• Values teamwork and thrives in a collaborative team environment.

Working Conditions

• Occasional evening or weekend hours.
• Option available for remote work with occasional attendance at in-person meetings.

Application Documents

• Resume/CV (required)

When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family
Information Technology

Role Impact
People Manager

Scheduled Weekly Hours
37.5

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type
Salary

FLSA Status
Exempt

Pay Range
$170,000.00 - $195,000.00
The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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