Senior Operations Technology Field Services Analyst
Mosaic

Job Info

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The Mosaic Company (NYSE: MOS) is the world's leading integrated producer of concentrated phosphate and potash-two of the three most important nutrients in agriculture. We employ more than 13,000 people in six countries to serve farmers all over the world. Our Headquarters is in Lithia, Florida with operations throughout North America (U.S./Canada) and South America.

At Mosaic We Help the World Grow the Food it Needs - Apply today and join our team!

The Senior Operations Technology Field Services Analyst is responsible for overseeing the health and operability of global security and operations cameras. This role involves coordination of internal and external resources dedicated to maintaining and optimizing camera systems to ensure seamless security and operational monitoring across the organization.

Where will you work: (Hybrid: Onsite- Mon, Tues, Thurs)

• Monitor overall security and operations camera system health.
  
• Lead installation, maintenance, and repair of security and operations camera systems business wide.
  
• Manage vendor relationships to ensure timely procurement and delivery of camera system components and services.
  
• Develop and implement standard operating procedures for the proactive maintenance of camera systems to minimize downtime and ensure high availability.
  
• Oversee the documentation and record-keeping of camera system configurations, maintenance schedules, and incident reports.
  
• Collaborate with IT and security departments to align camera system operations with organizational security policies and IT infrastructure.
  
• Provide technical guidance on camera system technology advancements and integration opportunities.
  
• Support system audits to identify and address potential security vulnerabilities or operational inefficiencies.
  
• Develop and manage the budget for camera system operations, including forecasting and cost control measures.
  
• Train and mentor team members on technical skills and best practices related to camera system management.
  
• Provide technical consult to Cybersecurity for management of camera and physical security systems
  
• Other job duties as assigned.
  

What you will do:

• Associate's degree required with 5+ years working with information technologies, security systems, or camera systems OR Bachelor's degree and 3+ years working with information technologies, security systems, or camera systems.
  
• Microsoft Office Suite experience
  
• Experience in vendor management and procurement processes.
  
• Familiarity with IT and security policies, standards, and best practices
  
• Proven experience in managing security and operations camera systems in a global enterprise environment.
  
• Ability to troubleshoot complex technical issues and provide effective solutions.
  
• Knowledge of current camera system technologies and trends
  
• Excellent communication and interpersonal skills for effective collaboration across departments.
  
• Strong leadership skills with the ability to manage and motivate a technical team.
  

Benefits Offered by Mosaic:

• Medical, Dental, Vision insurance
  
• Paid vacation and sick time
  
• Tuition Reimbursement
  
• 401k company matching
  
• Optional HSA plan with company match
  
• 9/80 schedule
  

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