Who We Are
Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/
Who We Are
Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clear air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/
Senior Credit Representative
The Credit Representative is responsible for assisting the overall accounts receivable portfolio assigned to them as it relates to credit, collection and communication needs. This includes contacting past due customers for payment, monitoring lien/bond expiration timelines and filing claims as required, researching and resolving all customer/branch inquiries/payment discrepancies, reviewing/approving customer credit limits for new and existing customers and maintaining a regular communication cadence with branch teams.
Job Description
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
• Analyze information received from customers and various credit services
• Approve credit limits within assigned authority, both unsecured and secured risk
• Follow closely the course of aging accounts and determine action needed
• Perform collection calls for accounts
• Process lien waivers
• Review lien / bond filing dates to ensure collectability of AR portfolio
• Follow all required state/federal lien and bond laws for branches assigned
• Reconcile short pays and Unapplied Cash on branch accounts
• Follow up on disputes timely and work with Regional/Branch and salesman to resolve
• Facilitate placement of accounts with collection agencies and recommend legal action when necessary
• Communicate regularly with Regional / Branch and salesman regarding collection matters
• Perform other duties as assigned
• Visit customers and branches as needed
BASIC QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
• Prefer 4-year college degree in business, accounting, finance or prior business to business collections experience with some college course work
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
• Prior collection experience, distribution, wholesale or manufacturing
preferred
• A customer service mindset
• Excellent communication skills both oral and written
• Goal/results oriented
• Strong organizational and interpersonal skills
• Ability to handle stress successfully
• Ability to manage time and multi-task
• Ability to work independently on assigned tasks
• General computer skills (Windows, Office, Excel)
• Ability to problem solve and use good judgment on decisions
• Ability to work as part of a team in a fast pace environment
Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:
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