Senior Business Analyst
Walgreens NA

Job Info

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Job Summary :

Responsible for collecting, summarizing data and providing analysis that will assist Pharmacy & Retail Operations management in both long- and short-range strategic planning, and the development and implementation of programs. Maintains a thorough understanding of business processes pertaining to all aspects of Pharmacy & Retail Operations. Provides more complex analysis to develop cost benefits of proposed programs through collection and data. Work on projects in Pharmacy & Retail Operations including process improvement, strategy development, industry trends, competitive analysis, and company positioning. Manages complex ad-hoc projects and analyses, as needed.

Job Responsibilities :

• Responsible for collecting, summarizing data and providing analysis that will assist Pharmacy & Retail Operations management in both long- and short-range strategic planning, and the development and implementation of programs
• Maintains a comprehensive understanding of business processes and practices pertaining to all aspects of Pharmacy & Retail Operations within the Retail Hub.
• Provides more complex analysis of corresponding data to build business case for system and operational procedure changes, enhancements, development of functional specifications or interface opportunities with costs and or return on investment summarized.
• Serves as operation point of contact for various projects to drive project execution. Communicates relevant project information to stakeholders, both corporately and in the field.
• Collects, analyzes, makes specific recommendations, and presents information pertaining to proposed programs to meet the business and strategic goals of Pharmacy & Retail Operations and the Company. Manages complex ad-hoc projects and analyses, as needed.
• Plans, designs and deploys appropriate reports and tools.
• Collaborates across Pharmacy & Retail Operations, IT, legal and regulatory, process improvement teams, and others, to develop operational solutions.
• Coaches, mentors, guides, and provides oversight to less senior Business Analysts.

About Walgreens and WBA :

Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.
An Equal Opportunity Employer, including disability/veterans.

External Basic Qualifications

• Bachelor's Degree and at least 1 year of experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions; OR, High School Diploma/GED and 4 years of experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• At least 1 year of experience querying databases (for example: SQL, Golden, Business Objects, EDW, SAS and/or SQL Server).
• Experience in identifying operational issues and recommending and implementing strategies to resolve issues and problems.
• Experience communicating the impact of business analysis results to business leaders.
• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
• Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).

Preferred Qualifications

• Master's Degree or MBA.
• Bachelor's Degree.
• Retail Pharmacy Experience.

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