Salesforce Manager
Daniels Sharpsmart Inc

Job Info

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As the Salesforce Manager, you will be responsible for mentoring and leading our team of Salesforce Administrators. You will play a crucial role in prioritizing projects/initiatives, establishing best practices for project & task execution, and acting as the representative of the team, both internally and with 3rd party vendors/consultants/etc.

What you will do

• Lead, mentor, and inspire a team of three Salesforce Administrators, fostering a collaborative and high-performance culture.
• Act as the primary point of contact for all Salesforce-related requests and communications from stakeholders across the business.
• Utilize your expertise in business analysis and project management to prioritize projects, streamline processes, and drive successful project execution.
• Establish and enforce best practices for business analysis and project management within the Salesforce team.
• Interact with other leaders within the organization to understand their needs and align Salesforce capabilities with business objectives.
• Proactively identify opportunities for growth and improvement within the Salesforce team, whether through hiring developers, leveraging consultants, or enabling the current team to produce higher quality/quantity of work.
• Stay up-to-date with the latest Salesforce features, functionality, and industry trends, and provide recommendations for enhancing our Salesforce implementation.
• Collaborate with cross-functional teams to ensure smooth integration and alignment of Salesforce with other systems and processes.

Our Ideal Candidate

• Bachelor's degree (preferably in Business Administration, Computer Science, or a related field)
• 5+ years of experience as a Salesforce Administrator or Manager, leading a team of Salesforce professionals.
• Salesforce certifications (such as Salesforce Administrator, Advanced Administrator, Sales Cloud/Service Cloud Consultant) are highly desirable.
• Experience working with 3rd party applications such as Cloudingo, Conga Composer/Sign, Cirrus Insight, OwnBackup, Revenue.io / Outreach, etc.
• Experience working with Pardot is a plus.
• Strong knowledge of Salesforce best practices, customization, and configuration.
• Demonstrated ability to mentor and develop team members, fostering their growth and professional development.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Experience in business analysis and project management, with the ability to prioritize and execute multiple projects simultaneously.
• Proactive and forward-thinking mindset, constantly seeking opportunities to improve processes and drive innovation.
• Familiarity with Agile methodologies is a plus.
• Passion for technology and its application in driving business growth.

We offer competitive compensation, comprehensive benefits, and a stimulating work environment that encourages growth and learning. If you are a dynamic leader with a passion for mentoring, driving Salesforce success, and shaping the future of our team, we would love to hear from you.

Learn more about us and our mission!

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.

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