Salesforce CRMA Developer
Slalom, LLC

Job Info

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Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title: CRMA Analytics Consultant - Global Salesforce

Slalom is seeking an analytics consultant proficient in CRM Analytics to drive the continued growth of our Salesforce analytics practice. This is an exciting opportunity for a results-driven and experienced analytics consultant to be part of a high-performing team of Salesforce analytics consultants.

We are looking for an experienced individual that understands Salesforce analytics and has the ability to design and develop CRM Analytics solutions for Slalom's customers. This individual should be able to demonstrate strong organizational, analysis, and communication skills as well as mastery of data structures and the CRM Analytics platform. This individual should be able to solve the customers' problems by engaging the customer, providing deep analysis of their needs, and helping customers understand the art of the possible. The role requires an advanced understanding of CRM Analytics, analytics concepts, and the Salesforce platform in order to design impactful and supportable solutions that delight the customer.

Responsibilities:

• Analyze and understand: Partner with customer stakeholders to understand and document their business processes, data, and needs. Understand the personas, questions, and problems the customer is solving for. Partner with customers/clients to document the who, what, when and why, of their data. Investigate and document data definitions, sources, characteristics, limitations, and priorities.
• Communicate and persuade: Provide clear and articulate verbal and written communication to customers, project team members, and project management. Lead customers to understand the 'art of the possible, and persuade them to adopt the best solutions. Manage the customer relationship and client expectations independently and as part of the team via written and verbal communication.
• Organize and Deliver: Organize and create stories, plans, and tasks needed to accomplish the project. Understand and document story priorities and dependencies.
• Solution and Design: Design impactful, attractive, compelling solutions using CRM Analytics and associated platforms. Architect data and transformation processes including recipes and datasets, as well as create dashboard wireframes and stories describing their function. Understand the impact of existing system architecture, recipes, and network constraints and design solutions optimized for those realities. Conduct research and make recommendations on specific product components, services, protocols, and standards in support of design efforts as needed.
• Develop: Work as part of a team to develop the recipes, dashboards, and associated assets utilizing CRM Analytics, the Salesforce platform, and related technologies. Partner with application developers and system owners to extract and load data relevant for the solution. Test what you build, and work with QA resources to provide and apply quality assurance and best practice adherence.

Qualifications:

• Deep understanding of CRM Analytics including dashboard design, recipe and dataset design, SAQL, dashboard UX, and best practices.
• Strong understanding of traditional BI concepts including star/snowflake schemas, cubes, and ETL.
• Strong understanding of relational database concepts such as SQL, Normalization, and data modeling.
• Track record of translating business strategies into solutions and plans to produce results.
• Ability to structure and prioritize work with a constant focus on quality.
• Experience delivery projects within the Agile framework.
• Demonstrable experience with release management.
• Demonstrable ability to lead project teams.
• Ability to think in advance about potential risks and mitigation plans.
• Logical Thinking - Able to think analytically, use a systematic and logical approach to analyze data, problems, and situations. Must be able to guide team members in analysis.
• 1+ years of active experience developing in CRM Analytics (2 years preferred).
• 2+ year track record of relevant work experience and a Computer Science, MIS or related technical discipline is required.
• 3 years of consulting experience preferred.
• Experience designing and/or developing with traditional data warehouses, data marts or data lakes preferred. •

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range for a Consultant is $96,000 -$177,000 the bse pay range for a Senior Consultant role is $110,000 - $203,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

We will accept applications until November 27, 2024

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