Professional Aide/ Event Assistant
Michigan State University

Job Info

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Job no: 764247
Work type: Extension, Support Staff
Pay Grade: 05
Major Administrative Unit / College: Michigan State University Extension
Department: Extension Community Food And Environment 10058942
Sub Area: AP- Professionals
Salary: 18.00 per hour
Location: In State, Oakland
Categories: Residential and Hospitality Services, On-Call
Position Summary(Basic Job Function)

This is a temporary or an on-call position. Provides professional support. Responsibilities may include general business, science, medical, agricultural or other professional support functions. Term: Temps can work two (2) nine (9) month terms with a week break in service in between and at the end of the second term terminate for three (3) months or switch to an on-call. On-Call allowed to work 1039 hours in any twelve (12) month period.

Unit Position Summary

Michigan State University (MSU) Extension helps people improve their lives by bringing the vast knowledge resources of MSU directly to individuals, communities and businesses. MSU Tollgate Farm and Education Center promotes food system awareness through exploring the sustainable, nutritional, and cultural aspects of agriculture. During the school year, MSU Tollgate Farm offers enrichment programs that include experiential, educational programs for youth and adults from community groups and public and private schools. The farm supports itself financially through rentals and agri-tourism special events such as Pumpkinfest, Fall Farmstand, and also corporate/private rental events at the farm.

We are seeking a staff member to support the hospitality and food service aspect of these events. This individual will spend their time working rental events providing overall hospitality to attendees, set-up/clean-up food service, operating concession stand at special events and other customer service related duties. This is a part time on-call position that will work up to 20 hours per week depending on rental and special event schedule.

Commit to assisting with events based on your availability

As necessary, assist MSU Tollgate staff with set-up/tear-down of venue(s)/rental space (this may include chairs, tables, linens, AV equipment)

Ensure details of the event are executed in timely manner by working with the Event Coordinator. This may include pre and post event preparation as well as day of

Greet client(s) and provide hospitality support services throughout the event

Represent MSU Tollgate Farm in a professional manner when interfacing with outside Event Vendors at site

Maintain the proper Tollgate experience, delivering items, fulfilling customer needs, replenishing utensils, refilling beverages/food as needed, etc.

Set up buffet, replenish and clean-up tools/supplies and space as necessary

Follow proper sanitation guidelines during food preparation and packing activities

Interface with MSU Tollgate Staff as necessary during the event

Report to Event Coordinator of issues, concerns, any special group needs, and final outcome of event

Ensure a safe environment for guests/farm property and livestock

As necessary, perform cleaning tasks as needed; empty trash receptacles, replenish ice, etc.

Attend event training with Event Coordinator at MSU Tollgate Farm

Work at outdoor and/or indoor settings on MSU's Tollgate Farm

Work independently or with a team based on event

Maintain high standards of safety and cleanliness

Maintain inventory of all Conference Center equipment and supplies

Provide excellent customer service

Understand and communicate about products and services available at Tollgate

Light to moderate physical tasks and stand for length of time

Use of technology (e.g., web research, Zoom, Microsoft Teams, Word, Excel, PowerPoint, Outlook for mail/calendaring, Clover devices, etc.).

Attend training and obtain certification to operate on-site golf cart, tractor, and service vehicles as needed.

Perform administrative/clerical duties as necessary

Desired Qualifications

Proven ability in establishing and working with a diverse network of constituents and community members across race, gender, socioeconomic class, disabilities, and other differences to assist with program development and outreach.

Understanding of and ability to implement Civil Rights principles and compliance standards.

Food service or restaurant experience (or related experience) preferred

Exceptional customer service skills

Interpersonal communication skills

Ability to promote and maintain cooperative working relationships with educational groups, park visitors, and other employees

Will be required to work assigned special events, weekends, evenings and holidays

Will be required to adjust schedule to meet organizational needs

Ability to work well under the direction of supervisor

Ability to work independently, exercise sound judgement, act with discretion

Ability to solve problems as they arise in a program setting

Ability to perform essential duties

Detail Oriented

Other skills and/or physical abilities required to perform duties of the position.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume and Cover Letter.

Work Hours

ON-CALL

Advertised: Jun 6, 2024 Eastern Daylight Time
Applications close: Jun 20, 2024 Eastern Daylight Time

This job has expired.