Portfolio Product Manager for Ultrasound Customer Service
Siemens Medical Solutions USA, Inc.

Issaquah, Washington

Posted in Health and Safety

$120,000.00 - $155,000.00 per year


Job Info


Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Portfolio Product Manager for Ultrasound Customer Service where you will be responsible for implementing key commercial initiatives that drive long term growth and increase value brought by Customer Service to customers around the world.

This position can be based in our Issaquah, WA or Palo, Alto, CA office.

Your Role:

  • Portfolio strategy and implementation
    • Performing market research on latest trends and insights related to MedTech and Ultrasound Customer Service.
    • Developing new products for CS global portfolio and driving entire process from concept to commercialization, including digital products.
    • Supporting the developing a coherent set of Customer Service offerings across the world, working closely with Commercial leaders and the Product Segment leaders (General Imaging and Cardiovascular).
  • New product introduction (NPI) and sales enablement
    • Provide CS market input to various product development teams.
    • Interfacing with marketing to produce training and marketing content that our sales teams can leverage to accelerate the adoption of our products and then monitoring the impact of the content.
    • Designing CS initiatives and service sales enablement programs to support Go-to-Market campaigns for new product introductions (NPI).
    • Support deal escalation and tenders as needed.
  • Preparing operational and executive-level reports and presentations for management, including internal business reviews and external customer presentations
Your Expertise:
  • Experience supporting a Healthcare Service or Sales organization.
  • Knowledge of the medical industry, Ultrasound business in particular a plus.
  • Skills in using data visualization tools such as Power BI and Power Apps a strong plus.
Required Skills, Education and Experience for this position:
  • 3-5 years' experience working in a marketing/product management role.
  • BS/BA in related discipline or equivalent combination of education and experience.
  • Proficiency in making strategic decisions based on quantitative analysis.
  • Resourcefulness and creativity in finding solutions to complex problems.
  • Experience with overcoming obstacles within a large organization to meet goals and deadlines.
  • Ability to drive initiatives though working with cross-functional groups.
  • Team player with the ability to build relationships with key stakeholders at all levels and thrive in a dynamic, fast-paced environment.
  • Outstanding communications skills- both written and verbal.
The pay range for this position is $120,000 - $155,000 U.S. dollars annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience, as well as where the work will be performed. The annual incentive target is 8% of base pay. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatshs.com/index.html

This information is provided per the required state Equal Pay Act. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.

Who we are:

We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://jobs.siemens-healthineers.com/careers

Beware of Job Scams

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site.

"Successful candidate must be able to work with controlled technology in accordance with US export control law." "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations."

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form . If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here .

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here .



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