Patient Navigator OB/GYN Clinic
The Ohio State University

Job Info

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Job Title:Patient Navigator OB/GYN ClinicDepartment:Ambulatory Services | Obstetrics and Gynecology Clinic at McCampbell

Job Summary:

Patient Navigator collaborates with clinical and medical staff to provide culturally sensitive one-on-one support and guidance to patients and families with social determinants of health (SDH) needs. This position requires an ability to uphold the principles of confidentiality, and implements and supports the philosophy, mission, values, standards, policies and procedures of The Ohio State University Wexner Medical Center.

Patient and Family Relations serves as a liaison between the organization, patients and their families and assists with retrieving and communicating personal health care information between appropriate internal and external parties to assure patient, family, provider, organizational and regulatory requirements are met. Provides support to patients, families and providers through education, application and evaluation of best practices designed to enhance the patient and family experience. Employs highly developed interpersonal skills to resolve concerns and proactively works to reduce opportunities for communication failures. Assists with interpreting hospital policies, procedures and services.

Minimum Requirements:

Bachelors required; Valid Ohio Drivers License required

Desired Requirements:

3 years of professional experience desired with a social service agency, community-based program, or health-related institution; experience working and/or volunteering with children and/or families. Strong appreciation for and ability to consistently provide the highest level of customer service. Strong emotional and social intelligence. Ability to connect with persons across disciplines and social stratifications. Ability to be autonomous and collaborative.

Additional Information:Location:McCampbell Hall (0303)Position Type:RegularScheduled Hours:40Shift:First ShiftFinal candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

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All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.

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