Part Time - Engineering Analyst
Bell Techlogix, Inc.

Job Info

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Grow your career. Drive innovation.

At Bell Techlogix, employees are key to our growing success. We are always looking for driven, smart, and dedicated professionals to add to our award-winning team. We strive to create an inclusive and collaborative workplace where our employees feel valued and have opportunities for career growth. Bell Techlogix offers various training and development programs to help you advance in your career within our company.

Bell Techlogix is a Certified Great Place to Work and is recognized as a Diversity Employer.

Summary: The Engineering Analyst role supports the Engineering Department by collaborating with engineers to troubleshoot and propose solutions. This position will conduct research and analysis to support the department initiatives and document project progress and outcomes.

Essential Functions:

• Collaborate with engineers to troubleshoot issues and propose solutions.
• Conduct research and analysis to support engineering initiatives.
• Participate in project meetings and provide technical support.
• Document project progress and outcomes.
• Analyze complex business problems as it relates to enterprise network infrastructure (systems, network, and security).
• Install and support Cisco and other firewall technologies.
• Interface with all levels of employees, internally and within client businesses, to support program requirements (business owners, project managers, customer employees, and executive management).
• Write technical procedural documentation.
• Manage workflow of infrastructure tasks, automated events, and manager requests to ensure customer service level and KPI compliance.
• Other duties as assigned.

Required Education, Knowledge, and Experience:

• Must have a high school diploma or equivalent.
• Actively pursuing a bachelor's degree in engineering, Statistics, Computer Science, Mathematics, or related field; or a minimum of 1 year equivalent work experience.
• Knowledge of industry best practices and experience with physical and virtual systems, storage, network, and security troubleshooting.
• Must have experience with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Understanding of engineering principles and concepts.
• Familiarity with engineering design processes and methodologies.
• Knowledge of relevant engineering software and tools.
• Basic understanding of technical drawings and specifications.

Preferred Experience:

• ITIL Foundation v4 is a plus but not required.
• Technical certifications are a plus but not required.

Abilities & Skills:

• Strong analytical and critical thinking skills.
• Proficiency in data analysis and interpretation.
• Excellent problem-solving abilities.
• Strong communication and presentation skills.
• Ability to work collaboratively in a team environment.
• Ability to identify and build process improvement recommendations and documentation.

Physical, Mental Requirements and Work Environment:

• Must be able to work at a computer for long periods of time.
• If working remotely you must maintain a reliable and usable internet connection.

Equipment Used:

• Computer frequently
• Headset frequently

Conditions of Employment:

• Must successfully pass pre-employment, post offer background check and drug screen.

NOTICE:

This job description in no way states or implies that these are the only tasks to be performed by the incumbent occupying this job. The incumbent will be required to follow any other instructions issued by authorized personnel and to perform any other job-related duties as required.

The requirements for this job are subject to change at any time based on company

Requirements are representative of minimum levels of knowledge, skills, and/or To perform this job successfully, the incumbent will possess the abilities and aptitudes to perform each task proficiently.

Ability means not only to possess but also to demonstrate successful application of the required knowledge and

This job description describes the minimum selection requirements to qualify for the However, promotion and other employment decisions are also based on the company needs, incumbent being in good standing, fully competent performance, and other legitimate, job-related considerations.

This job description does not create a contract of employment, implied or The employment relationship is "at will".

Bell Techlogix is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship status, religion, sex, age, disability, marital status, protected veteran status, sexual orientation, gender identity and expression, genetic information or any other characteristic protected by law.

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