The Operations Business Analyst provides detailed and summary reporting to assist in the monitoring of the quality, processing timeliness and regulatory compliance. The Analyst works with a cross-functional team in planning, developing and implementing initiatives around both new and existing processes and identifies and executes on strategies to improve workflow through automation and/or enhanced reporting. This position manages and executes a schedule of daily, weekly and monthly reports to provide detail and summary reports for the purpose of monitoring the work of the processing vendor.
Responsibilities:
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