Market Development Specialist
Horizontal Talent

Job Info

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JOB SUMMARY

Responsible to lead & execute customer network compliance auditing and reporting. Support Market Development team in executing a managed attrition plan and process to develop the optimal customer network.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Project manage customer terminations from beginning to end, with extreme attention to detail
• Ensure daily and weekly progress on all open termination tasks
• Drive completion of terminations in 60 days or less
• Contact customers via phone weekly, updating them on their termination status
• Evaluate and ensure compliance to state law requirements
• Partner closely with internal and external corporate counsel to draft legal letters
• Own and enforce the Minimum Advertised Price policy, ensuring compliance to the policy across our 1300+ customer sites.
• Project management for ongoing Market Development team objectives
• Manage the Channel Development Inbox and Become a Customer Inquiry Inbox
• Thorough and comprehensive understanding of diverse powersports business models & metrics
• Assist with the distribution and track the return of all customer agreements on a yearly basis.
• Maintains Electronic filing and records management system and other workflow procedures
• Assist Sales Coordinator with dealer activations, data entry, and legal letters as required
• Orchestrate dealer signage order processes, ensuring signage orders are correct and managing/optimizing the relationship with our signage vendor

SKILLS & KNOWLEDGE

• Bachelor Degree required in business or an equivalent field, with an emphasis in Sales or Marketing
• Highly organized with attention to detail, self-directed business style, with strong ability to prioritize
• Strong written/verbal communication and presentation skills
• Excellent telephone and e-mail skills
• Negotiating & innate ability at overcoming objections
• Self-confidence, thick skin, & proven track record of success managing highly contentious situations and projects
• 5 years' relevant sales, account management or customer service experience.
• Strong reading comprehension & proficiency dealing with motor vehicle-related legal terminology and concepts
• Strong computer skills - Word, PowerPoint, Excel
• Process-oriented, highly regimented, likes structure
• Driven; High energy and aptitude for problem solving

Preferred

• Field Sales experience
• Powersports products industry knowledge
• Strong understanding of Polaris business and Polaris product knowledge
• An understanding, appreciation and passion for Polaris product & value propositions and key competitors

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