LTSS Provider Workforce Development Mgr.
Elevance Health

Job Info

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LOCATION: This is a hybrid role requiring 1-2 days per week in the office. You must be within 50 miles of Richmond, Norfolk, or Roanoke, and Virginia residency is required.

HOURS: General business hours, Monday through Friday.

TRAVEL: Travels to worksite and other locations as necessary.

The Workforce Development Manager is responsible for provider support and oversight as it relates to workforce development, staff training, and retention of the Direct Support Professional (DSP) workforce. Serves as an integral team member of the statewide collaborative Workforce Development initiative. Provides Workforce Development consulting support and technical assistance to provider organizations. Supports the implementation of provider incentives and/ or recognition for expansion of services and for implementation of innovative WFD strategies, improving quality and maintaining a sufficient workforce.

Primary duties may include, but are not limited to:

• Partners with consultative and technical assistance team members to develop and execute Workforce Development Plans.
  
• Assist providers with workforce development activities; routinely monitors and evaluates provider progress on workforce development activities and identifies opportunities for improvement; collects workforce data; serves as the main point of contact for providers, handling day to day activities and follow-up with providers.
  
• Conducts seminars to support the understanding of Workforce Development strategies, initiatives and collaborations.
  
• Develops and educates on network recruitment and retention strategies to ensure the retention and maintenance of high quality contracted Direct Support Professionals.
  
• Identifies, researches and analyzes economic and professional provider practice patterns to develop recommendations for improvements.
  
• Consults with, educates and trains providers on innovative alternative reimbursement programs.
  

Required Qualifications

• Requires a BA/BS in business or a related field and a minimum of 3 years' provider/community relations and 2 years training and development or any combination of education and experience, which would provide an equivalent background.
  

Preferred Qualifications

• Previous LTSS experience is very strongly preferred.
  
• Previous Workforce Development experience is very helpful.
  
• Experience in caregiving is preferred.
  
• You should be very comfortable presenting information to small groups.
  

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