IT Technical Solutions Architect
Billings Clinic

Job Info

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You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits
We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide.

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!

Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!

IT Technical Solutions Architect
PMO / OPERATIONS - 8732 (Billings Clinic Main Campus)
req8372

Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours (Exempt)
Starting Salary DOE: $114,046 - $142,542

This position may be eligible for remote work in the following states: Montana, Hawaii, Kansas, Michigan, Minnesota, Texas, Wyoming, Arizona, West Virginia.

This position is responsible to provide leadership in the design of the technical enterprise systems. The Senior Enterprise Solutions Architect will provide guidance and direction with the digital transformation within Billings Clinic and Regional Affiliates to ensure continuity and consistency across and throughout departments within the healthcare organization. Ensures the delivery of quality, cost-effective information service and technologies in line with the Billings Clinic mission, vision, values, and goals. Accountabilities include technology program/business development, quality of service, short- and long-range planning directly related to the business unit, to achieve goals and objectives, fiscal control and responsibility to manage revenue and costs, physician and interdepartmental and intradepartmental relations, and personnel management. Senior Enterprise Solutions Architect is responsible for developing the architecture for the IT systems across Billings Clinic and the Billings Clinic Health System. This position is responsible for providing vision and strategic leadership over all digital architecture standards to meet customer requirements as well as the support and maintenance of existing applications and development of new solutions. Senior Enterprise Solutions Architect will provide structure for the organization to ensure that IT technology investments support business objectives. This includes working with IT Governance, Operations, Infrastructure, Applications, Data, and Security with the primary goal of ensuring the availability, performance, scalability, and security of the organizations technology systems and services. This role is focused on the enterprise of best practices and the control aspect of IT and providing expertise in technology systems and services that are critical to running Billings Clinic business.

Essential Job Functions

• Develops and provides guidance to enterprise technologies to adherence to organizational mission, vision, values, strategic goals, and business objectives. Interprets and supports the mission and philosophy of Billings Clinic. Responsible for the promotion of, and adherence to, the elements of Billings Clinic's Code of Business Conduct and corporate compliance program as it relates to the business unit.
• In collaboration with Senior Leadership, physician leadership, other medical staff, and other health care providers, leads, develops, and revises technology offerings which enhance Information Technology and utilization within the organization. Acts as a recognized area expert within Billings Clinic Technology and to other health care organizations. Leads and champions utilization of information technologies and acts as a change agent.
• Leads Information Technologies in the overall information technology support, strategies and service priorities that support a quality-focused environment and the financial objectives of the organization. Coordinates with Senior Leadership and physicians to assure continuity in pursuing Information Technology system goals and synergy in implementing plans and problem resolution.
• a) Provides and participates in providing technology vision and direction for the enterprise.
• b) Manages user/customer expectations with respect to support, responsiveness and all levels of service.
• c) Facilitates and/or chairs appropriate committees to coordinate technology change management and/or activities
• d) Supports the IT team in resolving issues and obstacles to incorporate the best solution in both strategic and day-to-day decisions to move projects and programs forward timely and within budget.
• Practices process improvement principles to assess and improve the quality of the service/care provided by Information Technologies. Maintains competency in all organizational, departmental, and outside agency safety standards relevant to job performance for business unit and ensures business unit and staff compliance. Responsible to evaluate and improve customer service, coordination of systems and information technology across the Information Technology Department and the Billings Clinic enterprise.
• Recommends, implements, and evaluates technology plans and systems that assure enough qualified and competent staff to provide care, service and support. Adheres to administrative policy/procedures relating to human resource management.
• Demonstrates and encourages an ethic of open communication and teamwork throughout the organization. Builds an environment of shared commitment to Billings Clinic's goals and responsibility to achieve quality outcomes.
• Works with Business and Regional partner teams to understand and document technology system requirements for data, SLAs/service levels, user experience, archiving/legal requirements, training, data governance, and performance. Assists with implementations related to area of responsibility. Ensures effective workflows and value. Provides in-depth documentation of the enterprise architecture, policy and change control activities.
• Performs other duties as assigned or as needed to meet the needs of the organization.
• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

Minimum Qualifications
Education
• Minimum 4 Year / Bachelor's degree Business Administration, Computer Science or a related field
• Preferred Master's degree in Business Administration, Project Management or a related field

Experience
• Five (5) to Ten (10) years of progressive experience in software engineering/enterprise architecture/technology leadership across multiple products, systems and/or platforms coupled with strong business acumen and executive presence.
• Five (5) to Ten (10) years of experience working in solutions design and enterprise architecture delivering IT solutions
• Five (5) to Ten (10) years of experience in Enterprise applications, middle-tier services, database, storage, distributed computing, virtualization and/or application technology.

Certifications and Licenses

• "Lean Six Sigma" Green Belt Certification required. If not currently Green Belt certified, must complete certification within two (2) years of employment.
• Current Montana/Wyoming driver's license and the ability to be insured to operate Billings Clinic vehicles

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.

Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.

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