IT Intern
SCUSA Saputo Cheese USA Inc.

Job Info

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At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

At Saputo, our best comes from our people. We're a talented and caring team with a longstanding history of excellence.Since our first days delivering cheese on a bicycle, we've grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter-from our manufacturing plants to our office locations and everywhere in-between.

JOB DESCRIPTION:

As an IT Desktop Coordinator Intern, you will have the opportunity to gain hands-on experience in various areas of information technology and contribute to the smooth operation of our organization. This position will aid in managing PC Refresh, perform technical support for PCs and printers by managing tickets, perform some light data analysis, help manage the asset inventory and aid in application installs.

How You Will Make Contributions That Matter:

• Assist in setting up and configuring desktop systems for employees.
  
• Install, upgrade and troubleshoot software applications, operating systems, and driver.
  
• Troubleshooting problems and managing technical requests via the ticketing system.
  
• Provide technical support to end-users via phone, ticketing system, email, or in-person.
  
• Diagnose hardware and software issues and resolve them in a timely manner.
  
• Coordinate with IT for hardware repairs and replacements.
  
• Assist in managing and maintaining IT inventory for desktop systems.
  
• Collaborate with the IT team to develop and implement desktop related projects and initiatives.
  
• Assist in crating and updating user documentation and training materials.
  
• Monitor and respond to help desk tickets, ensuring timely resolution of user issues.
  
• Other general IT and coordination as assigned.
  

You Are Best Suited for The Role If You....

• Pursuing a bachelor or Master degree in Information Technology, or a related field.
  
• A+ certification preferred.
  
• Windows Operating System proficiency, with command line and registry knowledge.
  
• Are self-motivated, possess good organizational skills, are detail-oriented, prioritize accuracy, can multi-task and meet deadlines.
  
• Experience with hardware such as SSD, GPU and BIOS.
  
• Experience with word processing, spreadsheets, and presentation software.
  
• Have the ability to be flexible and work on multiple projects simultaneously.
  
• Have the ability to work scheduled hours and required overtime as needed.
  
• Demonstrate professionalism and positively represents and promotes Saputo at all times.
  

We support and care for our employees by providing them with...

• Development opportunities that enhance you career fulfillment.
• Meaningful compensation & benefits that help you care for your family.
• Opportunities to contribute to your community and enhance the lives of others through Saputo products.

In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre, Stella, and Treasure Cave. We also boast a strong foodservice presence, partnering with reputable chain restaurants and broadline distributors.

Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC endeavors to make CareersUSA.Saputo.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email us.recruitingsupport@saputo.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.

To review the Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC Privacy Notice for California applicants, please visit our Corporate website associated section by clicking here (English) or here (Spanish).

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