IT Engagement Management Liaison
Caterpillar

Job Info

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Career Area:
Strategy
Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Opportunity:

The Services Distribution & Digital (SD&D) GCIO IT organization currently has an opening for an IT Engagement Management Liaison, partnering with SD&D business units. This group is responsible for helping business units deliver on their strategic commitments and end-customer goals. As part of the GCIO organization, the selected candidate will have an opportunity to work directly with global business partners supporting Caterpillar aftermarket and services lines of business. As a liaison for these business units into Caterpillar IT, the individual selected will instill a good customer experience, bringing efficiencies to execute tasks in an accelerated, cost effective and quality manner.

What You Will Do:

• IT Liaison for the business units to Caterpillar IT
  • Demand Management Execution with the Caterpillar IT service delivery teams
  • Reporting and guidance for application spend and cost management, and retirement.
  • Assistance and escalation of issues and requests to Caterpillar IT teams
• Monthly Caterpillar IT Bill-of-IT Financial Reviews
  • Monthly and YTD Core Consumption Spend; Forecast Updates
    • Cloud spend and forecast updates
  • Scheduled Core Spend True-Up Reviews
  • Monthly and YTD BU Pull; Forecast Updates
• Software Asset Management (SAM) Coordination
• Ad-Hoc Projects/Programs to support IT initiatives impacting SD&D BUs
• Act as trusted IT advisor to business units, orchestrating appropriate Caterpillar IT resources to deliver value-add solutions to the business as well as solve IT related problems
• The individual will be representing the SD&D GCIO IT organization. Significant coordination with enterprise IT organizations (Caterpillar IT, Segment IT organizations - CI, E&T, RI) will be required.

What You Have:

• Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
• Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  Level Working Knowledge:
• Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Top Candidate Will Also Have:

• Bachelor's degree in Information Technology, Management Information Systems, Computer Science, or related field or 5+ years of software development or project management experience
• Extensive knowledge of Caterpillar business and processes, a comprehensive understanding of the IT organization(s), and experience with the procedures/processes associated with delivering robust technical solutions achieving expected business outcomes.
• Strong program/project management, communication, analytical and organizational leadership skills. Experience leading and facilitating multiple complex tasks that involve cross-functional teams comprised of IT staff and business unit personnel.
• Experience developing budget/expense management updates, forecast projections, and facilitating stakeholder and sponsor updates.

What you Will Get:

Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.

About Caterpillar

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
November 4, 2024 - November 17, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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