Field Service Technician
Clarke Kohler US

Job Info

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Why Work at Clarke

We have met today's energy needs while planning for tomorrow's for over 100 years. Beginning with the first modern generator, the Rehlko Automatic Power & Light, launched in 1920, Rehlko has been an innovative leader in energy resilience.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers.

Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy, and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world, and the commitment to keep innovating towards greater impact.

Why You Will Love this Job:

The Field Service Technician will ensure maximum availability of INNIO gas engines, TPI RNG Solutions, MAN gas engines, and related plant through maintenance, troubleshooting and fault rectification.

This role will cover the Northwest Indiana and Northeast Illinois regions. The ideal candidate should reside within one of these areas.

Specific Responsibilities:

Deliver an efficient and cost-effective service to customers, to ensure that:

• Maintain OEM certification status by keeping up to date with E-trainings, classroom trainings, and practical hands-on field tasks.
  
• Maximum availability of INNIO gas engines and related balance of plant is achieved through fast response, trouble shooting, and fault rectification.
  
• Scheduled maintenance is carried out to the required standard in order to avoid unnecessary replacement of parts and engine unavailability.
  
• After hours callouts are responded to in a timely manner.
  
• Oil samples are taken, labelled and dispatched to the laboratory in accordance with agreed standards and procedures.
  
• Parts are selected, ordered and used correctly, with any parts that prove unnecessary being returned to the warehouse in order to keep wastage to an absolute minimum.
  
• Van stock is maintained in good condition, accurately booking parts out as they are used, and reporting actual shortfalls to the Parts Manager.
  
• Ensure that liaison and communication with the Service Manager, customers, and subcontractors on site is maintained at all times.
  
• Document all site visits and complete service reports in accordance with agreed quality standards and timescales.
  

Protect and develop the industry standing of Clarke Energy by:

• Building and maintaining positive relationships with customers, based on consistently professional dealings and attitude.
  
• Maintaining a high level of site housekeeping and presentation.
  ensuring that company supplied equipment is well maintained and kept at a high standard of cleanliness.
  
• Maintaining tools in a good and safe working order and calibrated as required.
  

Support the Service Manager by supervising and training Apprentices and new employees as required.

Follow and adhere to Health, Safety, and Environmental standards and regulations at all times.

Requirements:

Essential

• Extensive field service experience with a minimum of 5 years in the field.
  
• Strong electrical and/or mechanical knowledge.
  
• Willingness to travel extensively and independently.
  
• Availability to work overtime and weekends as needed, with travel away from home up to 80% of the year Monday - Friday.
  
• Proficient IT skills.
  

Desirable

• Experience and knowledge in power generation
  
• Familiarity with gas engines.
  

Personal Attributes/skills
The ideal candidate should demonstrate the following qualities:

• Consistently trustworthy and professional.
  
• Reliable and dependable.
  
• Responsive to customer needs
  
• Supportive and collaborative with colleagues.
  
• Effective time and workload management.
  
• Ability to work independently and take initiative to complete tasks.
  
• Commitment to quality and continuous improvement.
  
• Willingness to take responsibility for their work and actions.
  
• Eagerness to seek out and act on opportunities for self- improvement.
  

Additionally, the following attributes are crucial for success in this role:

• Highly adaptable and flexible, willing to work at various times and locations as required.
  
• Strong relationship building skills.
  
• Ability to supervise and motivate others.
  
• Effective communication skills
  
• Commercial awareness, with a focus on minimizing costs for Clarke Energy and its customers.
  
• Ability to perform effectively under pressure.
  

The hourly range for this position is $40-50 an hour. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.

About Us

Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation.Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at http://www.rehlko.com/who-we-are.

In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!?

Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.

Americans with Disabilities Act (ADA)

It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal opportunity/affirmative action employer.

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