Director, Product Management Search
Walmart

Job Info

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What you'll do at

Position Summary...

What you'll do...

Director, Product Management

About the Team

As a part of Walmart's eCommerce Product team, you'll be the voice of our customer. Walmart wasfounded with the belief that the customer is #1. It's not just a belief, but our way of doing business. With the customer at the forefront, wecanhelp deliver save both time and money for our customers no matter how they shop with us and reach them in new, exciting ways.

The eCommerce Product team builds products to enhance the experience for millions of customers who shop with us online or use the app to shop in our stores. You'll leverage the best and latest technologies to develop experiences that have changed the industry.

The Search Product team within eCommerce is responsible for delivering the platform that helps our customers discover the right products and services that Walmart has to offer. The team leverages sophisticated machine learning, data science and big data technologies to understand customers' intent and provide relevant product and services through the best possible experience. The team also provides tools to our internal stakeholders to help promote and discover new items and experiences, our associates to fulfill our customers' needs, and provide feedback to our merchants on products, customers need. We serve millions of queries every single day, use the most cutting-edge technologies to drive discoverability at scale and help our customers navigate our assortment seamlessly.

As a Director of Product Management in Search, you will lead the vision and charter to build the Search Intent Understanding Platform that powers the Search Experience for millions of our customers. This leader will drive the work with smart, passionate PMs, Engineers, and Data scientists to build the platform at scale that can pick the right item for our customers - every single time.

You'll make an impact by:

• Reimagining the largest Omni Search platform that will help customers find anything and everything they desire - such as, products, services, and content

• Defining a Search Quality vision and strategy around an intent understanding platform that powers all customer intents

• Bringing a passion to product management at scale

• Problem solving with smart people

• Defining and measuring key measures of success

• Developing and implementing strategies to attract great product talent

• Having fun!

Job Description

Data Driven Product Decisions:

Requires knowledge of:

• Product and feature analytics; Data analysis tools and techniques; Research for analysis activities; Documentation procedures (for example, data logs); Modern industry practices and emerging trends.

• To independently (or with minimal guidance) conduct activities for product/feature analytics with an understanding of simple trends/insights. Monitors, collects, and structures data and evaluates result. Supports the identification and application of tools and techniques. Assists in the planning, design, and implementation of exploratory data analysis.

Driving Customer Needs:
Requires knowledge of:

• Customer and business problems; Design thinking; Dependencies and impacts on product processes/ways of working; Journey mapping; Process optimization; Communication and influencing techniques.

• To build and maintain consistent relationships with customers and proactively identifies customer needs. Creates scalable processes to gather and analyze customer experiences. Demonstrates a deep understanding of customer needs to make decisions. Designs and implements new, barrier-free processes. Coaches team members to improve focus on the customer.

Product Roadmap and Development:
Requires knowledge of:

• Product roadmap development techniques; Roadmap presentation; Roadmap features and items; Project management techniques; Modern business practice (for example, Agile methodologies, Scrum); Minimum Viable Product (MVP) creation; Product development lifecycles; Product development concepts (for example, "Crossing the Chasm")

• To develop and own roadmaps across a complex product. Ensures and drives communication for internal and external stakeholders. Interfaces with and influences partners to secure resources and alignment. Mentors team members on product roadmap and development. Establishes product roadmap expectations, performance measures, and goals.

• Drives alignment of features for a complex product by navigating through organizational/ market constraints. Manages roll out and scaling (using an MVP approach) of complex products/features.

Product Vision and Strategy:
Requires knowledge of:

• Problem formulation and solutioning; Hypothesis framing; Business strategies; Business management practices across multiple domains; Customer segments and needs; Domain-specific knowledge; "Go to Market" strategies; Industry, environmental, and economic factors and competitors; Product discovery process, product vision, product strategy and challenges; Rapid prototyping and Lean experimentation methodologies; Concepts of "First Principle," "Whole Product," and "Crossing the Chasm".

• To own a complex customer problem and/or product requirement/need, as well as upstream and downstream impacts. Builds new ideas and strategies using "Whole Product" concepts. Identifies new/uncharted areas for value creation. Independently articulates problem statements and defines success metrics (for example, key performance indicators). Promotes product strategies and vision to stakeholders. Drives "Go-to-Market" strategies to ensure mass adoption.

Influencing and Building Stakeholder Consensus:
Requires knowledge of:

• Verbal/non-verbal behaviors; Application and allocation of business communication styles/techniques in ambiguous and challenging situations; Situational awareness; Elements of Emotional Intelligence and Influencing Styles; Communication channels/mediums; Interpersonal skills and universal relationship building.

• To communicate in stakeholder meetings involving multiple teams. Conveys complex information and addresses ambiguity for robust technology development. Influences team members and stakeholders with sound recommendations. Independently prepares clear, concise, and logically structured reports/materials. Seeks and provides constructive feedback, anticipates needs/questions, and responds appropriately.

Technology Orientation:
Requires knowledge of:

• Competitive technology landscapes; Existing portfolio of enterprise systems, technologies, services, and architecture; Common PaaS and IaaS technologies and environments; Software quality assurance methodologies, tools, processes, and checkpoints; Emerging technology and industry trends; Product and technology innovation.

• To drive business and user acceptance testing for complex products. Manages the adoption of new and emerging technologies. Possesses an understanding of complete systems architecture, services involved, and the database and cloud technologies used.

• Demonstrates awareness of system architectural principles. Demonstrates awareness of technical topics at a conceptual level, as well as the systems and data that enable major capabilities, and drives innovation.

In-Depth Domain Expertise:
Requires knowledge of:

• Domain-specific methodologies, tools, and processes; Domain-specific products; Domain specific best practices; Domain-specific market standards in product/platform architecture

• To demonstrate awareness of various principles, ways of working, and subdomain specific terminologies across multiple subdomains within a domain. Compares the maturity of products, services, and processes across subdomains with others in the industry. Identifies areas of innovation across the subdomains, share potential innovations with the leadership team, and drive initiatives. Recommends new processes, automation opportunities, and ways of working for subdomains.

• Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.

• Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.

• Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events.

We are also looking for a Leader who champion's the Walmart culture:

Live our Values:

• Live our Values Culture Champion: Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

• Live our Values - Servant Leadership - Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Embrace Change:

• Embrace Change - Curiosity & Courage - Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

• Embrace Change - Digital Transformation & Change - Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

Deliver for the Customer:

• Deliver for the Customer - Customer Focus - Delivers expected business results while putting the customer first and consistently applying an omni merchant mindset and the EDLP and EDLC business models to all plans.

• Deliver for the Customer - Strategic Thinking - Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.

Focus on our Associates:

• Focus on our Associates - Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

• Focus on our Associates - Talent Management - Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

#AB testing, #User Experience, #Product roadmap, #Product vision, #Product strategy, #Product execution, #Product launch, #Data analysis, #Market research, #experimentation, #mobile app products, #ecommerce, #data-driven decision-making, #go-to-market Strategy

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.

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Sunnyvale, California US-04396/San Bruno, California US-08848:The annual salary range for this position is $169,000.00-$338,000.00
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Bentonville, Arkansas US-10883:The annual salary range for this position is $130,000.00-$260,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, engineering, or related area and 11 years' experience in product management. Option 2: 13 years' experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Computer Science, Engineering, Business Administration, or related area and 10 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hello, Silicon Valley

You don't have to choose between your career and your lifestyle. In Silicon Valley, you can have both.

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