Customer Relationship Management, Developer
Everwise Credit Union

Job Info

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Job Description:

Position Summary:

The Customer Relationship Management (CRM) Developer is responsible for the configuration and customization of the enterprise-wide CRM solution. The Customer Relationship Management (CRM) Developer will work with the Customer Relationship Management (CRM) Analyst and Department (CRM) Analysts on future enhancements to the CRM solution, ensuring that the CRM solution meets business needs.

Primary Responsibilities and Duties:

• Data Integration: Build or configure system / data integrations for the CRM solution.
• Workflow Development: Develop custom workflows in the CRM solution.
• Software Configuration: Perform complex configurations / customizations to modify existing functionality of the CRM solution.
• Troubleshooting: Troubleshoot complex workflows for the CRM solution.
• Auditing: Audit CRM design solutions created by other CRM team members.
• Testing: Participate in the preparation of test plans and test cases for configurations / customizations to the CRM solution.
• Vendor Interaction: Interact with the CRM Vendor (Creatio) and the CRM Implementation Partner (Solutions Metrix).
• Assume additional responsibilities as necessary for the continued growth and advancement of Everwise.

Knowledge/Skills:

• Proficiency in developing / configuring / customizing Customer Relationship Management (CRM) solutions preferred.
• Strong verbal and written communication.
• Excellent problem solving.
• Proficiency working with Agile methodologies preferred.
• Proficiency working with the Creatio CRM solution and/or Creatio Academy Developer certification is highly appreciated.

Minimum Requirement:

• Bachelor's Degree in computer science preferred or equivalent work experience.
• 2+ years of application development experience.
• Tools: Microsoft .NET, JavaScript, C#, T-SQL, SSMS, SQL Server, SSIS, Excel, Visual Studio 2019 and above.
• Experience with SSIS or any other integration tools preferred
• DevOps Tools: Proficiency using Azure DevOps, Git.
• Proficiency with developing APIs preferred.
• Working with Financial Institutions (FI) preferred.

Everwise is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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