Credit Coordinator
United States

Job Info

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Are you looking for more?

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What We Need:

The Credit Coordinator is an entry-level contributor that supports the department by completing clerical work and monitoring records. This position involves evaluating credit applications, monitoring credit limits, and collaborating with internal and external stakeholders to ensure effective credit management.

What You'll Do:

• Gains understanding of company operations and industry trends; assists with identification of potential process improvements.
• Analyze credit reports, financial statements, trade reports, and bank references to make an informed decision on establishing a credit guide.
• Performs data entry to establish and maintain customer account database files; ensures all required information is processed promptly, accurately, and in accordance with established guidelines.
• Research account discrepancies for chargebacks, reconciliation, negotiate payments, and notify and collect payment toward delinquent accounts.
• Collaborate between Credit groups and other areas of the business to determine next steps for customer and provide resolution (Sales, Customer Service, Claims, Logistics, etc.)
• Completes high volume incoming credit calls and collection calls.
• Performs other duties as needed.

What You Have:

• Bachelor's degree in a related field preferred.
• 0-2 years' relevant experience OR equivalent combination of education and experience.

What You're Good At:

• Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• Knowledge of accounting terminology, practices, and concepts.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

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