Coordinator, Summer and Winter Sessions (HR Title: Program Coordinator)
Southern Methodist University Inc

Job Info

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Description

Salary Range:

Salary commensurate with experience and qualifications

About SMU

SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.

SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.

SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence.

Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact.

SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.

About the Department:

SMU Intersessions supports courses delivered in winter and summer breaks. The Intersessions office manages a Jan Term, May Term, and various summers sessions. These programs provide scheduling flexibility that helps students stay on track to graduate on time when they cannot fit all of their requirements in Fall and Spring semesters. Intersessions staff engage students and parents at marketing events, they assist with enrollment and advising related questions, and they provide support to students, faculty, and staff for their terms. The office maintains contact with academic departments across all undergraduate schools and works closely with other campus partners including Enrollment Services and Student Academic Engagement and Success.

About the Position:

This role is an on-campus, in-person position.

The Intersessions Coordinator works in support of intensive academic sessions scheduled outside of fall and spring, primarily those based on SMU's Dallas campus (Jan Term, May Term, and Summer Sessions). The role works with student recruiting, social media, website maintenance, event coordination, and other communication with students, faculty, and staff. The Coordinator also assists with course scheduling, advising and support for SMU students participating in intersessions courses, vendor management, and other general office work. This position is the first point of contact for individuals who visit, call, or email the office. This role reports to the Director of Intersessional Programming in the Provost's Office.

Essential Functions:

• Serves as communications liaison for intersessions programming: answers phone inquiries, responds to program email, and maintains the office calendar. Fields routine questions. Develops and maintains effective relationships with students, faculty, and advisors, and other campus partners.
  
• Supports marketing efforts of the department. Manages social media platforms, website, email lists, etc. Plans and executes student-facing events on campus. Supports creative print marketing, including acquisition and design of promotional items. Engages students to promote January, May, and Summer terms, and occasionally other special projects.
  
• Supports enrollment management for intersessional programs. Prepares Intersessions course information for distribution on websites & other platforms. Maintains schedule of classes, setting up courses. Handles routine student issues with enrollment, including student petitions and cancellation forms, scheduling, or advising issues.
  
• Collaborates on cross-over projects with Intersessions' sister program, SMU Taos. Liaises with vendors and manages accounts. Handles other departmental purchasing. Helps manage work study students and graduate assistants as required. Coordinates special projects and performs other duties as assigned.
  
• Occasional evening/weekend hours may be required during busy periods.
  
• Minimal travel may be required to attend conferences or for special projects.
  

Qualifications

Education and Experience:

A Bachelor's degree is required.

A minimum of two (2) years of experience is required. Experience working in higher education is preferred.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills and be able to engage students.

Candidate must demonstrate highly developed organizational skills; effective planning ability; strong attention to detail and accuracy; and the ability to oversee multiple tasks in a deadline-driven environment. A strong customer service orientation and professional demeanor are essential.

Candidate knowledge of and experience with web content maintenance, graphic design, social media, and/or video editing platforms is desirable.

Candidate must be able to demonstrate proficiency in MS Office (especially MS Excel, Outlook, and PowerPoint).

Candidate familiarity with PeopleSoft (my.SMU), Microsoft Teams, Docusign, and Qualtrics is highly preferred.

Candidate ability to learn new software is essential.

Physical and Environmental Demands:

• Sit for long periods of time
• Bend, squat, stand
• Reach above shoulders
• Push/pull
• Carry/lift 25 lbs.

Deadline to Apply:

Priority consideration may be given to submissions received by October 16, 2024.

This position is open until filled.

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu.

Benefits:

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

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