Collections Specialist
IDR

Job Info

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IDR is actively seeking a talented Collections Specialist II to join one of our top clients for an urgent need! This remote position supports a team-oriented environment, and fosters career growth opportunities. If this sounds like a fit for you, PLEASE APPLY TODAY!!

Essential Qualifications for the Collections Specialist:

• Proficiency in both verbal and written communication, along with strong customer service and negotiation abilities.
• Capacity to work independently and effectively manage time.
• Accurately documenting and recording customer or client information.
• Understanding of federal, state, and company policies, procedures, and regulations related to collections.
• Experience with computer applications, including Microsoft Word and other relevant collections software, is a plus.

Daily Responsibilities for the Collections Specialist:

• Process payments and record the amounts received to customer accounts.
• Identify and track overdue accounts.
• Communicate with customers via phone or in person to understand the reasons for overdue payments and to review the terms of sales, services, or credit agreements.
• Encourage customers to pay outstanding balances on credit accounts, address damage claims or non-payable checks, or return merchandise.
• Set up debt repayment plans or establish repayment schedules according to customers' financial circumstances.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more
• Long term opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major market
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form 

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