Care Facilitator
Rochester Regional Health

Job Info

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Description

HOW WE CARE FOR YOU

At St. Lawrence Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• Same Day pay through Daily Pay
  
• Paid vacation & holiday pay
  
• Medical, dental, vision, hearing benefits
  

SUMMARY

Comprehensively plans with the health care team to ensure patient needs are met and care delivery is coordinated across the continuum. Identifies and works to eliminate/minimize system variation and service delivery barriers that prevent achievement of optimal patient outcomes in the expected time frame and with most efficient utilization of resources. Carries out activities related to utilization management, discharge planning, care coordination and referral to other levels of care. Performs as an integral part of the interdisciplinary team promoting interdisciplinary collaboration and champions service excellence. Facilitates assignment of level of care, considers payer requirements and responds accordingly to avoid adverse financial consequence to patient and hospital. Provide superior customer service by modeling the Brand Promise and Core Values.

St. Lawrence Health (SLH) was established in December 2013 with the mission to improve health and to expand access through coordination and integration of services. SLH became an affiliate of Rochester Regional Health (RRH) in January 2021. Working together with our community partners, including local health departments and agencies, we are focused on disease prevention, promoting access to quality healthcare services, and improving the overall quality of life for our communities.

STATUS: Full-time

LOCATION: Gouverneur Hospital

DEPARTMENT: Case Management

SCHEDULE: 8-hour shifts

ATTRIBUTES

• Required: Associates degree from an accredited School of Nursing, Bachelor's Degree preferred, and/or comparable clinical experience.
  
• Required: Licensed in New York State as a Registered Nurse.
  
• Preferred: If not already attained, in active pursuit of a BSN from an accredited school, and/or comparable clinical experience
  
• Preferred: Minimum five (5) to eight (8) years clinical experience; case management/utilization management/discharge planning experience preferred
  
• Preferred: Patient focused, organized and excellent communication skills
  

RESPONSIBILITIES

• Conducts clinical reviews utilizing objective criteria (Interqual) to assign patient to the appropriate level of care; identifies clinical resources required to achieve optimal patient outcomes and appropriate reimbursement for the hospital.
  
• Documents level of care and medical necessity in the Care Management Data base to support the clinical review process.
  
• Concurrently monitors resources utilization, performing continued stay reviews and assists with managing the length of stay of patients across the continuum.
  
• Appropriately identifies and refers cases to the Review Physician Advisor to validate level of care based on medical necessity to support timely progress of patient along the continuum.
  
• Functions as a resource to health care team for payor requirements, ensuring optimal use of patient health care benefits. Fosters relationships with payors and facilitates communication between hospital and payor as appropriate.
  
• Concurrently communicates clinical information to payors; severity of illness, intensity of service and plan of care. Performs retrospective reviews on insurance denials and assists in appeal process.
  
• Participates in daily Huddles, providing ongoing communication to the Charge Nurse and Nurse Manager to address complex clinical issues, system barriers, and patient/family issues, concerns.
  
• Works with Care Management Leadership to identify problems, recommend solutions and work toward resolution. Utilizes data, trends and reports to proactively identify opportunities to improve processes and practice.
  

PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

LICENSES/CERTIFICATIONS:

• RN - Registered Nurse - New York State Education Department (NYSED)
• BLS - Basic Life Support - American Heart Association (AHA)

PAY RANGE: $70,000.00 - $90,500.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

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