Business Development Manager, Aftermarket Parts
Rehlko

Job Info

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Why Work at Rehlko

We have met today's energy needs while planning for tomorrow's for over 100 years. Beginning with the first modern generator, the Rehlko Automatic Power & Light, launched in 1920, Rehlko has been an innovative leader in energy resilience.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers.

Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy, and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world, and the commitment to keep innovating towards greater impact.

Why You Will Love this Job:

Are you a data-driven business leader with a superb ability to develop and execute world-class channel programs and build partnerships? If so, Rehlko has an excellent opportunity with Kohler Home Energy organization.

This position will be located in Milwaukee, Wisconsin

Under the leadership of the Director, Aftermarket Parts and Services, the Business Development Manager - Aftermarket Parts (BDM - AMPS), will drive aftermarket business development in the areas including but may not be limited to genuine parts, accessories, tooling, and aftermarket offerings. The BDM is responsible for identifying and implementing channel partner processes and best practices in the areas of sales, marketing, business intelligence, e-commerce and promotional programs to achieve aftermarket sales growth.

Other competencies associated with primary function and scope follow:

• Strategic thinker - Entrepreneur mentality
  
• Global mindset to address complex business situations and decisions
  
• Distributorship and direct dealer network management - customer intimacy
  
• 4'P experience: Price, Product, Promotion and Placement
  
• Business intelligence exposure - strategic data analysis
  

Specific responsibilities:

Business Development

• Assist channel partners in identifying and developing growth initiatives. Professionally deliver presentations on Kohler Home Energy aftermarket product and solutions displaying capabilities and total value proposition of the Home Energy brand. Co-develop and execute parts and service subscription plans that secure product lifecycle attachment while yielding an ease-of-business experience for channel partners and end customers.
  
• Actively participate in key initiatives or special projects as assigned and aligned with strategic growth objectives.
  

Market Management

• Drive sales growth through channel partner visits and execution of strategies that effectively promote parts/accessory sales. Achieve an industry leading aftermarket lifetime value via product expertise, market trend analysis, lifetime penetration, and a realized year-over-year increase in average annual service revenues.
  

Business Intelligence / Customer Centricity

• Develop and maintain a library of voice-of-the-customer tools and market intelligence data to prioritize tactical and strategic initiatives. Work with distribution channel leadership to serve as an advisor on parts business growth and profitability. Actively participate in channel partner advisory councils.
  

Issue Resolution

• Act as liaison between channel partners and Aftermarket Parts in resolving parts issues as needed.
  

E-Commerce

• Able to articulate the market trends and needs for e-commerce to identify opportunities and gaps for growth.
  

Genuine Parts Operations

• Lead and develop a team of associates focused on delivering world-class genuine parts and accessory support for channel partners. Tasks include, but may not be limited to, project management, customer service operations, project engineering, material controlling, and inventory planning. Role will be accountable for managing assigned cost center and key performance metrics which align with strategic goals.
  
• Actively coach, mentor, and set professional development plans for a team of high talent and performance team. Results shall achieve world-class channel partner and customer satisfaction.
  

Relationships and Contacts:

• Supervisory Relationships: Reports to Director, Aftermarket Parts and Services, Kohler Home Energy.
  
• Direct Reports: Role will include leading a team of approximately ten associates, five of which are direct reports specializing in project leadership, customer service, project engineering, planning, and material scheduling.
  

Organization Relationships:

• Members of Sales, Supply Chain & Operations, Production, Engineering, Research and Development, Materials Control, Legal, Advertising, and Finance.
  
• Marketing Department personnel including Product Managers, Channel Management, and all other company marketing personnel.
  
• Members of leadership and peers across Rehlko business units beyond Home Energy.
  

External Business Relationships:

• End customers, channel partners, engineers, suppliers, and subsidiaries.
  
• Sales and technical representatives from outside the company.
  
• Attend trade shows, conferences, and seminars.
  

Requirements:

• Bachelor's degree in business or related field required. MBA preferred.
  
• 10+ years aftermarket parts sales experience in global manufacturing, OEM, or B2B environment preferred.
  
• Customer relationship management and aftermarket sales experience in a global manufacturing environment preferred. Experience within power generation is a plus.
  
• Candidate should be a strategic thinker, proactive, with good judgment and curiosity to identify and solve underlying business problems and develop business plans to grow aftermarket parts business.
  
• Strong problem-solving, writing and presentation skills are required.
  
• Must be goal oriented, result driven and able to work independently with minimal supervision.
  
• Must have a passion for aftermarket growth and customer relationship management. Responsible for developing relationships and plans to grow parts sales with multiple distributorships.
  
• Experience with SalesForce, Microsoft Office programs, analytics, and SAP a plus.
  
• Ability to travel up to 25% of time within North America and international markets as required.
  

The salary range for this position is $122,750 - $156,850. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.

About Us

Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation.Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at http://www.rehlko.com/who-we-are.

In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!?

Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.

Americans with Disabilities Act (ADA)

It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal opportunity/affirmative action employer.

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