Business Analyst
Kforce Inc.

Job Info

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RESPONSIBILITIES:

A Kforce client in the Boston, MA area is seeking a Business Analyst who will be responsible for the analysis, configuration, management, and reporting for the client's application portfolio.Responsibilities:

• Work with various stakeholders, and application owners to solicit, review, analyze, define, and document overall business/technical requirements
• Support Applications Operations initiatives in the development of work plans, estimates, and timelines
• Gather and document workflow, high-level and detailed gap analysis, and sometimes business and technical requirements by guiding stakeholders through their workflow processes
• Maintain and manage current state and future state documentation, help build run books to operationalize current implementation
• Develop use case scenarios for the user acceptance testing process
• Work with IT Operations (Application Operations, Desktop, Server, and Network Teams) to obtain an understanding of products and the documentation requirements
• Document process workflows and update existing ones as needed
• Update and improve on existing documentation as needed and work with subject matter experts to document new processes, work instructions, knowledge base articles or other documentation
• Edit technical specifications and requirements to improve quality and clarity of the documentation
• Ensure technical information is well structured and flows well through documents
• Create user documentation for a variety of systems, including how-to guides, troubleshooting procedures and instruction manual for various audience comprehension
• Identify business processes, and design solutions to solve business problems.
• Develop technical solution documentation and guidelines, business requirement documents for SharePoint and M365 platform projects
• Create Adobe Forms based on business requirements

REQUIREMENTS:

• College degree or equivalent experience in Computer Science, Technical Systems, or related field
• 3+ years of work experience as a business, data, or systems analyst, preferably within an IT department or large matrix organization
• Experience working with operations departments to obtain an understanding of technical systems and the documentation requirements
• Self-motivated and organized with the ability to work with minimal supervision; Take ownership and ability to work within deadlines/timelines and within the scope
• Strong written, verbal communication, and presentation skills required
• Ability to work independently and within a team environment
• Experience with SharePoint and M365 Office Suite
• Experience mapping processes using Visio or similar tools
• Proficiency in image-capture software, such as Snipping Tool or SnagIt
• Proficiency with collaboration tools such as Microsoft Teams, Go-To meeting, and Zoom
• Finds creative solutions to complex problems and is willing to change the way something has been done in the past

Desired Qualifications & Skills:

• Familiar with Scrum/Agile methodology and tools including Azure DevOps
• Experience in project management and SDLC within an IT organization
• Familiar with Adobe form creation, Adobe Creative Applications & Services
• Ability to work with various stakeholders to document and build out business requirements
• Strong intellectual curiosity and capacity for professional growth
• Ability to perform with a strong sense of urgency
• Attention to detail with the ability to manage multiple priorities
• High level of professionalism and focus on quality
• Oral and written comprehension of English
• Must be a self-starter that requires only limited supervision/guidance

This job has expired.