Location: Sunnyvale, CA
Salary: $60.00 USD Hourly - $65.00 USD Hourly
Description: Our client is currently seeking a Business Analyst 2
We are seeking a highly skilled data quality expert with a strong understanding of Large Language Models (LLMs) to join our team as a Quality Analyst for Human-created Data. In this role, you will liaise closely with the highly technical modeling teams as well as vendor leads, understand the data needs of LLM modeling teams, and ensure that the data produced by expert content creators meets the highest quality standards. You'll need a strong ability to understand LLM use cases, have a nuanced understanding of good versus great content, and be able to use quantitative and qualitative techniques to analyze LLM datasets.
Responsibilities:
Ensure high quality during task development
Define data requirements based on a deep understanding of the modeling team goals and study of model loss patterns
Design detailed instructions for content creator teams, illustrating nuanced differences with clear examples
Rapidly iterate with content-production vendors on small batches of data to arrive at desired data quality
Measure and demonstrate data quality during data collection
Drive processes to deliver benchmark datasets for assessing data quality
Benchmark vendor data quality against competitor models
Use quantitative techniques to analyze vendor-produced data to assure high quality and drive rater pool optimization
Audit datasets for quality issues and develop tools for accelerating qualitative analysis
Use modeling and experimentation techniques to demonstrate data impact and identify blind spots
Communicate on data quality
Send out regular reports to project stakeholders on data quality
Track key metrics such as iteration time and vendor quality audit results
Author best practices and guideline documents (e.g. guidelines for teams wanting to work with vendors for human data, best practices for instruction design, etc)
Skill/Experience/Education
Mandatory* Bachelor's degree in English, Creative Writing, Linguistics, Science, Computer Science, or a related field.
* 3+ years of experience in Technical Writing, Quality Assurance or a related field
* Excellent writing and editing skills, with the ability to adapt to different styles and tones.
* Strong analytical and problem-solving skills.
* Ability to work independently and as part of a team.
Desired* Understanding of LLM capabilities and limitations.
* Understanding of LLM processes like Pre-training, RLHF, SFT, Evals, etc
* Knowledge of NLP concepts and techniques.
* Familiarity with human evaluation methods and tooling for LLMs.
* Experience in a research or academic setting.
* Experience with training/tuning models, prompt engineering and evaluating LLM outputs is a plus.
* Experience in survey design, standardized assessment development, or a similar quantitative field
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