Associate Director, Academic Operations (Student Programming Leader)
Indiana University
Job Info
Department
KELLEY SCHOOL OF BUSINESS - IU (IN-BUS-IUINA)
Department Information
The Kelley School of Business-Indianapolis located on the Indiana University- Indianapolis (IUI) campus has an exciting opportunity for an Associate Director, Academic Operations of the Evening MBA Program. The Evening MBA program is ranked #13 nationally by US News and World Report and #5 by Fortune and is the top-ranked Part-Time MBA program in Indiana. The distinguished program has 220 current graduate students and more than 5000 alumni. Our students work for leading organizations in Central Indiana, engage in projects with small business and corporate partners, and learn from world-class faculty.
The IUI campus is a vibrant, diverse community that promotes inclusion, positivity, and a passion for success. As a top-ranked Business School, Kelley delivers undergraduate and graduate business programs that prepare students for lifelong achievement and professional excellence. Kelley School faculty and staff are committed to collaboration, professionalism and ongoing innovation in programs and research.
At Kelley, we believe diversity, equity, and inclusion are inseparable from our mission to transform the lives of students, organizations, and society through business education, research, and service. Diverse perspectives and experiences, including those from underrepresented groups, are vital to our ability to prepare leaders who can succeed globally, inform our research, and create and maintain a community and culture in which every person belongs and is valued.
Job Summary
Department-Specific Responsibilities
- Provides day-to-day operational management and coordination of assigned staff members to define student programming methodologies and standards.
- Establishes short-term operational objectives, including managing project timelines/deliverables, and implementing resource plans for multi-project/multiphase enrollment and student success initiatives for academic operations related to enrollment and student success for graduate students.
- Participates in weekly meeting and on committees relevant for academic operations related to enrollment and student success for graduate students.
- Provides day-to-day operational management of student programming staff.
- Establishes short-term operational objectives.
- Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.
- Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.
- Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.
- Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff.
- Ensures and provides training to assigned staff to improve student programming operations; researches and identifies development opportunities for assigned staff.
- Researches and stays up-to-date on new industry student programming standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- Bachelor's degree in student programs, social work, or related field
- Master's degree in higher education student affairs or related field
Required
- 2 years in student programs, higher education student affairs, or related field
Required
- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrated time management and priority setting skills
- Demonstrates a high commitment to quality
- Excellent organizational skills
- Excellent collaboration and team building skills
- Effectively coaches and delivers constructive feedback
- Instills commitment to organizational goals
- Ability to influence internal and/or external constituents
- Demonstrates excellent judgment and decision making skills
- Demonstrated ability to maintain confidential information
- Effective conflict management skills
- Demonstrated customer service skills
- Possesses flexibility to work in a fast paced, dynamic environment
- Commitment to working with people of diverse backgrounds and demonstrated cultural competency
- Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance required
- Ability to build strong partnerships with students and other university departments
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Additional Information
The hiring timeline for this position is late January, 2025.
Work Location
This position is eligible to work a hybrid schedule (mix between 2 days remote and 3 days in-person work) after initial training period, subject to change in the future based on university policy and business needs.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Job Classification
Career Level: Operational
FLSA: Exempt
Job Function: Student Services
Job Family: Student Programming
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Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
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