Administrative Services Coordinator
University of Iowa

Iowa City, Iowa

Posted in Call Centre and Customer Service


Job Info


This position will contribute to the success of University Human Resources (UHR) by providing key administrative activities and operation support for various functions in UHR. There is an expectation that the person in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold UHR's commitment to creating welcoming and respectful environments for all.

Specific Job Duties and Tasks

  • Primary support for assigned senior leadership team members. Backup support for Chief Human Resources Officer and Associate Vice President.
  • Manage complex calendars with multiple conflicts involving senior leaders on campus.
  • Coordinate meeting agendas, including time plans, and collect necessary content from key stakeholders.
  • Provide administrative support for the faculty investigation process, including scheduling interviews with parties and witnesses.
  • Maintain resource/document information site for use by Senior HR Leaders, including access.
  • Provide administrative support to other areas within University HR as needed.
  • Coordination and oversight of event planning for various events, including annual all-staff luncheon, staff and leadership retreats, etc.
  • Assist with conflict-of-interest compliance, tracking plans, sending annual reminders, and initiating workflow and communications to departmental designee.
  • May assist other units on campus with processing I-9's during busy times (e.g. start of the semester)
  • Provide backup for UHR Admin Service webpage.
  • Utilize HR reporting systems for data management of sensitive information, utilizing good judgement and professionalism, while maintaining confidentiality.
  • Oversight of internal rewards and recognition program for UHR staff, including correspondence and processing requests.
  • Maintain staff lists for campus-wide HR community and CUPA-HR membership.
  • Draft, edit, and disseminate correspondence to communicate with campus community members on behalf of senior leadership.

Education Requirement
  • A Bachelor's degree in Human Resources, Business, or other related field, or an equivalent combination of education and experience.

Required Qualifications
  • Experience (a minimum of one year) providing a full spectrum of administrative support duties for senior leadership.
  • Demonstrated competence in managing multiple complex calendars in a large, multi-faceted organization. Must be able to resolve conflicts and see "big picture" timelines while focused on details.
  • Superior attention to detail, including excellent composition, editing, organizational and prioritization skills.
  • Customer service experience.
  • Excellent verbal and interpersonal communication skills.
  • Experience with planning, organizing, and implementing events.
  • Extensive experience utilizing a variety of software including but not limited to Microsoft Office Suite (eg. Outlook, Word, Excel, Powerpoint).

Desired Qualifications
  • Familiarity with advanced scheduling concepts and platforms.
  • Experience (2 or more years) providing administrative support to executive level leaders in a complex organization.
  • Working knowledge of institutional and departmental polices, processes and forms.
  • Experience with Drupal or similar web-editing software.
  • Experience developing and implementing basic surveys using Qualtrics or similar survey tool.

Application Details

In order to be considered for an interview, applicants must upload:
  • Resume
  • Cover Letter
Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. 5 professional references will be requested at a later step in the recruitment process.

For questions, contact Adrian Cunningham at adrian-cunningham@uiowa.edu

Work Modality: This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Benefits Highlight

Regular salaried position. Pay level 2B. Located in Iowa City, Iowa.

Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and other generous employer contributions into retirement plans. For more information about Why Iowa? Click here.

Additional Information
  • Classification Title: Admin Services Coordinator
  • Appointment Type: Professional and Scientific
  • Schedule: Full-time
  • Work Modality Options: Hybrid within Iowa
Compensation
  • Pay Level: 2B
Contact Information
  • Organization: University Human Resources
  • Contact Name: Adrian Cunningham
  • Contact Email: adrian-cunningham@uiowa.edu



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