Administrative Assistant
Indiana University

Job Info

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Department

CENTER FOR TEACHING & LEARNING (IN-CTL-IUINA)

Department Information

Founded in 1995, the Center for Teaching and Learning (CTL) at IU Indianapolis seeks to advance excellence in teaching practices and professional growth among all members of the campus teaching community to enhance student learning and success. We do this by providing training, development, and resources to instructors at all levels that promote evidence-based practices in teaching and learning; encourage professional growth in teaching; advance innovation and experimentation in teaching; empower engagement in scholarly teaching; and foster inclusion and equity.

Job Summary

Department-Specific Responsibilities

• Provides excellent and responsive administrative, clerical, and reception support for the CTL and provides administrative support to the Center's director.
• Welcomes all visitors coming into the CTL; answers incoming calls; takes meeting minutes; prepares correspondence and presentation materials.
• Maintains the director's calendar, supporting the center's recurring meetings and annual staff retreat, and providing day-to-day administrative support.
• Serves as the public face for the CTL, acting as the first point of contact to callers and visitors, determining their needs, and connecting them with the appropriate person or resource.
• Maintains the director's calendar, schedule, and provide support for recurring meetings by recording and tracking action items and meeting minutes.
• Serves as backup and assist with event planning and assist as needed as back up with purchasing and travel.
• Tracks and maintains office supply inventory.
• Performs other clerical duties as assigned.

General Responsibilities

• Provides administrative support to a department or group of professionals, exercising confidentiality, tact and diplomacy.
• Utilizes business software applications to prepare correspondence, reports, presentations, agendas, minutes, etc.; compiles data for expense and statistical reports.
• Receives, screens, and directs incoming calls, visitors, mail, and email promptly, courteously, and accurately.
• Schedules and confirms appointments, meetings, and travel arrangements; tracks expenses.
• Participates in the development and implementation of administrative standards, policies and practices for the organization.
• May perform other duties related to maintaining an internal website and/or working with social media.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

Preferred

• Bachelor's degree

WORK EXPERIENCE

Required

• 2 years of relevant experience

SKILLS

Required

• Excellent organizational skills
• Demonstrated ability to maintain confidential information
• Strong verbal communication and listening skills
• Demonstrates excellent judgment and decision making skills
• Ability to simultaneously handle multiple priorities
• Maintains composure under pressure

Preferred

• Demonstrates a basic working knowledge of general campus policies and procedures,
• Proficient with Microsoft Office applications with a special emphasis in email/calendar management
• Excellent problem solving skills
• Excellent oral and written communication skills
• Ability to manage multiple tasks with timeliness and accuracy

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

IU Indianapolis

Indianapolis, Indiana

Advertised Salary

$41,000 annually

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: General Administration

Job Family: Administrative Support
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Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

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