Admin Support Associate - Temporary
University of North Carolina at Chapel Hill

Job Info

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Department:

ASOD Clinical Operations - 431500

Career Area :

Administrative/Clerical Support

Posting Open Date:

11/21/2024

Application Deadline:

12/02/2024

Position Type:

Temporary Staff (SHRA)

Position Title :

Admin Support Associate - Temporary

Position Number:

20017528

Vacancy ID:

S024378

Full-time/Part-time:

Full-Time Temporary

Hours per week:

40

Work Schedule:

Monday - Friday, 8:00 AM - 5:00 PM

Hiring Range:

$16.00/hour

Estimated Duration of Appointment:

6 months not to exceed 11 months

Be a Tar Heel!:

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit:

The UNC Adams School of Dentistry Office of Clinical Operations is responsible for overseeing patient care, providing quality assurance, maintaining infection control, administering regulatory compliance and preserving fiscal stability. The Office of Clinical Operations is an integral part of the School and their primary mission is to provide the highest quality education and training to students and to provide the highest quality dental treatment available for patients.

Position Summary:

The Patient Relations Representative will assist with scheduling, canceling, modifying, and/or reconciling appointments for patient admissions. This position will enter and retrieve appointment information, answering multi-line telephones, confirm scheduled appointments and route callers to appropriate staff/departments.

Minimum Education and Experience Requirements:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Required Qualifications, Competencies, and Experience:

Ability to maintain schedules for work coordination.

Preferred Qualifications, Competencies, and Experience:

Experience using EPIC.

Campus Security Authority Responsibilities:

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

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