Account Representative
Schweitzer Engineering Laboratories

Job Info

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As an Account Representative a typical day might include the following:

• Provide sales support for assigned territory including activities such as quoting and lead qualification.

• Promote sales and track progress toward sales goals by regularly following up on open quotes, providing input for forecasting, and reporting on sales.

• Support customer visits to develop relationships, deliver and receive pertinent information regarding customer accounts, and at times represent SEL at tradeshows, conferences and events.

• Assist with managing and identifying opportunities to increase sales.

• Provide customer service for assigned customers to support order processing/fulfillment or RMA's, manage and resolve customer feedbacks, and manage NPS/survey responses and resolution.

• Provide administrative and customer service support to management, sales engineers, or outside sales reps for assigned customers.

• Model, teach, and apply SEL Values, Principles of Operations, and World Class Manufacturing Principles.

• Understand. Create. Simplify.

• Other duties as assigned.

This job might be for you if:

• You have 3 years of progressively responsible customer service, technical sales, or related experience

• You have a bachelor's degree or related experience

• You have strong computer and business software skills

• You have strong organization and time management skills

• You have the ability to learn concepts and technical details of products. work independently as well as cooperatively in a team environment

• You have the ability to travel up to 15%

• You have strong writing, documentation, and speaking skills

• You have the ability to learn new skills and assume new responsibilities

• You have the ability to write and speak English coherently

• You have working knowledge of SEL products and systems

• You have account management experience

• You have database experience

Location

Charlotte, NC

Competitive pay. Superior benefits. Inspiring work.

People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees.

• We're 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401K options.
  
• We offer top tier medical, prescription, dental, vision, life, and disability insurance.
  
• We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.
  
• We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs.
  
• Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.
  

Pay Range Data:

We anticipate filling this position as an Account Representative $60,000 - $ 80,000. We are open to reviewing additional candidates with more or less experience and the salary range may differ if filled at a different level. Our salary ranges are determined by job, responsibility, and location. We base our starting pay

Communication with Applicants

We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at careers@selinc.com.

SEL is an Equal Opportunity Employer: Vets/Disabled.

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